Summary
Overview
Work History
Education
Skills
Telephone
Languagespoken
Communitywork
Position Held
Personal Information
Extracurricular Activities
Hobbies and Interests
References
Timeline
Generic

BARBARA MAANU KABA

Kumasi

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Commercial

Ghana Water Limited
Accra
01.2018 - Current

Head of the Marketing Department

Piccadilly Biscuit Company
Accra
01.2016 - 01.2018

ADENTA MUNICIPAL ASSEMBLY
01.2015
  • Assisted the Presiding member in official duties
  • Administrative work

Barclays Bank of Ghana
Kumasi
  • Customer Service Management and Delivery: Refer customers to appropriate area of service for special attention.
  • Educating customers on bank services or products
  • Example, ATM.
  • Acting as a first point of contact
  • (FPOC) for minor complaints of customers.
  • Helping in operations like data inputs for accounting opening.
  • Helping customers in registering and accessing the E-Banking, (Internet Banking, SMS Alert, Hello Money etc.)
  • Knowledge and Skills Gained:
  • MS Office (MS Word, MS Excel)
  • Customer Management
  • Fraud Prevention
  • Banking Codes
  • Customer Service Standards
  • Anti-Money Laundering
  • Presentation skills

National Identification Authority
  • Undertook training as an officer in National Biometric Registration.
  • Trained in handling of the Biometric Equipment.
  • Trained in techniques for controlling and managing the large number of people that come to register.

Education

Graduate Diploma in Marketing -

Institute of Commercial Management Uk
01.2023

Graduate Diploma in Marketing -

Institute of Commercial Management Uk
01.2023

Advanced Diploma in Marketing -

Institute of Commercial Management Uk
01.2019

Advanced Diploma in Marketing -

Institute of Commercial Management Uk
01.2019

Bachelor of Science (Management)/intermediate French (certificate) -

Catholic University

West African Senior Secondary School Certificate -

Prince of Peace Girls Senior High School

Bachelor of Science (Management)/intermediate French (certificate) -

Catholic University

West African Senior Secondary School Certificate -

Prince of Peace Girls Senior High School

Skills

  • Analytical
  • Team Management
  • Analytical Thinking
  • Quality Assurance
  • Written Communication

Telephone

0540800268 or 0506504057

Languagespoken

  • English
  • Kassem
  • Frafra
  • Twi

Communitywork

Member of AIESEC, Community project by bringing Interns into the country to help teach some less privilege schools in Sunyani which included, Kantro Primary School and St Thomas Methodist School Fiapre. Also gave clothes, foodstuffs and detergents to the community members of Kantro. The Interns taught Refugees English language and French at the Refugee Camp at Berekum.

Position Held

  • SRC Electoral Committee (Statistician), 2013, 2014
  • Youth Secretary, Our Lady of Hope Catholic Church, Olebu, Ablekuma, 2019, 2022
  • Church Secretary, Our Lady of Hope Catholic Church, Olebu, Ablekuma, 2022, 2024

Personal Information

  • Date of Birth: 02/21/92
  • Gender: Female

Extracurricular Activities

  • SEMINARS, Graduate Training Institute (GTI), Graduate Trainee Optimization Programme on success factors for industry and personal effectiveness at work., 03/06/15
  • Graduate Training Institute (GTI), Investing in my natural resources, the role of a holistic student today, a holistic tomorrow.
  • Empowerment Seminar by Economic and Business Administration Faculty, Sound mind in a healthy body SEMINARS, Springboard 2015 Road Show, Exploration with integrity.
  • Empowerment Seminar by The Kaneshie Deanery catholic youth council with Partnership with the Accra Archdiocesan COSRA.2019, (Personal Branding) and (Developing Entrepreneurial skills)
  • Management Development and Productivity Institute Accra-Ghana (Nov.2021)(GWCL), Managerial Leadership Skills Development, 11/01/21

Hobbies and Interests

I generally enjoy reading and sightseeing.

References

Available Upon Request.

Timeline

Commercial

Ghana Water Limited
01.2018 - Current

Head of the Marketing Department

Piccadilly Biscuit Company
01.2016 - 01.2018

ADENTA MUNICIPAL ASSEMBLY
01.2015

Barclays Bank of Ghana

National Identification Authority

Graduate Diploma in Marketing -

Institute of Commercial Management Uk

Graduate Diploma in Marketing -

Institute of Commercial Management Uk

Advanced Diploma in Marketing -

Institute of Commercial Management Uk

Advanced Diploma in Marketing -

Institute of Commercial Management Uk

Bachelor of Science (Management)/intermediate French (certificate) -

Catholic University

West African Senior Secondary School Certificate -

Prince of Peace Girls Senior High School

Bachelor of Science (Management)/intermediate French (certificate) -

Catholic University

West African Senior Secondary School Certificate -

Prince of Peace Girls Senior High School
BARBARA MAANU KABA