Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Fisher

New Castle

Summary

An extremely Hardworking and motivated professional with more than 10 years of mechanical, pneumatic and electrical experience as well as hazardous materials management and specialized heavy equipment operation. Also responsible for inspections, troubleshooting and repairs. Actively seeks additional responsibilities and very outgoing/customer oriented. Resolves problems quickly and efficiently improving productivity and quality.

Overview

13
13
years of professional experience

Work History

Field Service Engineer/Business Owner

FS Machinery
05.2022 - Current
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Scheduled service calls according to customer location and urgency of need.
  • Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
  • Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
  • Delivered comprehensive training sessions for clients, resulting in increased confidence in operating advanced equipment.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Improved equipment reliability by conducting thorough field service repairs and maintenance tasks.
  • Reduced repeat service calls, meticulously identifying root causes of complex issues and implementing long-term solutions.
  • Design/Installation of industrial dust collection systems.

Field Service Engineer

Stiles Machinery
06.2020 - 04.2022
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Identified specific cables, connectors, fuses, circuit breakers and other electrical devices required for optimal machine performance.
  • Continually improved methods and procedures for processes, measurement, documenting and work flow techniques.
  • Monitored installation and operations to consistently meet rigorous customer requirements.

Field Service Engineer

Felder Group USA
06.2017 - 12.2020
  • Mentored junior engineers and new hires to better improve competency, professionalism and efficiency of all staff.
  • Tested and checked performance of hardware and software programs.
  • Installed, configured and tested equipment on specialized machinery.
  • Initiated project management knowledge study and subsequently standardized project management practices.
  • Troubleshot electrical equipment problems such as electro-valves, VFD's, control boards and sensors.
  • Performed load calculation for sizing wire and circuit protection.

Resin Mover

Cushman & Wakefield
10.2016 - 06.2017
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Used item numbers to properly stock warehouse.
  • Picked up incoming stock and delivered materials to designated locations.
  • Kept efficient time and material records.
  • Prepared and maintained production reports and personnel records.
  • Loaded products weighing up to 48,000 pounds onto trailers for delivery.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks using yard truck to pull 48'-53' enclosed trailers
  • Manually bagged plastic resin while part of the Oxy Vinyl production team.
  • Moved, unloaded, prepared and shipped 42,500lbs of plastic resin on average.
  • became familiar with all materials, consumables and finished goods.
  • assisted lead dryer technicians in ensuring accuracy of all material, labeling and sampling.
  • supplied plant with materials necessary for maximum production.
  • ​

Airlift/Special Mission Aircraft Maintenance Journeyman, C-130

United States Air Force
07.2012 - 10.2016



  • maintained Combat Ready status on 9 HC-130P/J aircraft valued $693,000,000
  • serviced fuel. liquid oxygen, oil and hydraulic systems
  • oversaw 200+ aircraft inspections per year
  • supervised and trained over 60 maintenance apprentices
  • hand picked out of over 100 co-workers to be assigned to oversee all maintenance operations and repairs on Lockheed martins 2500th C-130 to come off of their production line
  • led a 3 day acceptance inspection on a brand new aircraft (tail# 13-5782) valued at over $63,000,000 at the Lockheed Martin plant in Marietta, Ga
  • was a 3 time recipient of the quality assurance award for outstanding maintenance performance with 0 discrepancies found 

Education

High School Diploma - undefined

Delaware Military Academy
Wilmington, De
2012

Current - Aerospace Maintenance

Community College of The Air Force

Skills

  • Critical thinking
  • Troubleshooting
  • Equipment installation and repair
  • Technical support
  • Preventive Maintenance
  • Calibration
  • Equipment testing
  • Machinery operation
  • Team leader
  • Design/installation of industrial dust collection and compressed air systems
  • Material handling
  • Extremely quick learner
  • Forklift operation
  • Hard working and self-motivated
  • Inventory management
  • Effective Communicator
  • Delegate authority
  • Maintain aircraft, vehicles and support equipment
  • Purchase equipment/supplies
  • Supervise/train others
  • Operate aircraft engines and heavy equipment/specialty vehicles
  • Inspect, maintain and repair $63,000,000 aircraft
  • Strong mechanical skills
  • Hand and power tools
  • Trained maintenance/service engineer
  • Metal working/machining
  • Mechanical troubleshooting

Timeline

Field Service Engineer/Business Owner

FS Machinery
05.2022 - Current

Field Service Engineer

Stiles Machinery
06.2020 - 04.2022

Field Service Engineer

Felder Group USA
06.2017 - 12.2020

Resin Mover

Cushman & Wakefield
10.2016 - 06.2017

Airlift/Special Mission Aircraft Maintenance Journeyman, C-130

United States Air Force
07.2012 - 10.2016

High School Diploma - undefined

Delaware Military Academy

Current - Aerospace Maintenance

Community College of The Air Force

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Benjamin Fisher