Berenika Chuderska
Kleve
Summary
Hardworking and detail-oriented professional seeking a challenging office job position where I can utilize my strong organizational skills and experience in administrative tasks to contribute to the success of the company
Overview
2
2
years of professional experience
2
2
Languages
Work History
Line Leader
Arvato
Heijen, Netherlands
03.2023 - Current
- Followed daily production schedules for organized and on-time deliveries.
- Implemented process improvement initiatives to increase productivity and quality standards.
- Inspected products and machines to maintain quality and efficiency.
- Provided and promoted solutions to eliminate reoccurring problems.
- Worked well in a team setting, providing support and guidance.
- Created customer invoices, shipping labels, emails and daily reports with SAP, Jira and Microsoft Office.
- Decreased backlog with Refusals from 78% to 13.7% in 1,5 months.
- Took part in meetings with Managers and Supervisors to improve process.
Order Picker
ID Logistics
Etten-Leur, Netherlands
11.2022 - 1 2023
- Receive and check incoming pick tickets
- Locate products using technology
- Build pallets with orders and position them to loading docks
- Wrap orders before loading on trucks
- Restock inventory manually or with warehouse equipment
- Packing products
Customer Service Advisor
Webhelp Hellas
Athens, Greece
09.2022 - 10.2022
- Answering questions about a company's products or services
- Processing orders and transactions
- Resolving issues and troubleshooting technical problems
- Delivering information about a company's offerings
- Handling customer complaints
- Collecting and analyzing customer feedback
Order Picker
GXO Ikea
Osterhout, Netherlands
08.2022 - 08.2022
- Receive and check incoming pick tickets by EPT truck
- Locate products using technology
- Build pallets with orders and position them to loading docks
- Wrap orders before loading on trucks
- Restock inventory manually or with warehouse equipment
- Pack products
Sales Associate
LPP S.A.
Warsaw, Poland
01.2022 - 06.2022
- Operated cashier stand to help customers efficiently
- Maintained sales report met monthly quotas
- Maintained and operated store during manager's absence
- Guided customers on purchases based on interests, promotions, other sales and preferential parameters
- Recommended new products and upcoming events to customers
Education
Post Secondary Education -
Private High School of Zofia and Jędrzej Moraczewscy
04.2019 - 5 2020
Skills
Ability to remain calm and patient when dealing with challenges
Think critically and creatively to resolve customer issues
Multitasking Abilities
Ability to handle conflicts and disagreements with customers in a professional and tactful manners
Proficiency in Microsoft Office, SAP and Jira
Driver License
Category B
Personal Information
- Date of Birth: 01/26/2001
- Gender: Female
- Nationality: Polish
Timeline
Line Leader
Arvato
03.2023 - Current
Order Picker
ID Logistics
11.2022 - 1 2023
Customer Service Advisor
Webhelp Hellas
09.2022 - 10.2022
Order Picker
GXO Ikea
08.2022 - 08.2022
Sales Associate
LPP S.A.
01.2022 - 06.2022
Post Secondary Education -
Private High School of Zofia and Jędrzej Moraczewscy
04.2019 - 5 2020