Transformative and dynamic Mechanical Engineer bringing experience on diverse Industrial sectors and offering 14 years of deep expertise in Customer Success and Engagement, Product & Project Management in B2B business domain. Trusted and collaborative leader building teams and leading regional accounts with customer centric ideology, bridging between business needs and technology offerings with proven track record in consistent deliveries with effective communication and customer-centric focus.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
PRODUCT MANAGER
Saint Gobain Rigips GmbH
03.2023 - 02.2025
Strategy and Roadmap Development for short, medium & long term including topics new products, systems, application & market expansion
Conduct market research to identify customer needs, trends, and emerging technologies
Analyze competitors’ products and market positioning to identify opportunities and gaps
Product Development by Collaborating with R&D, production, and engineering teams to design and improve existing products & systems, also lead innovation initiatives to enhance product quality, durability, and sustainability
Management of the product lifecycle from concept to launch and post-launch performance tracking starting from article data creation in SAP, maintenance of pricelist, various product documents on website, stock & forecast management
Stakeholder Collaboration by Work closely with cross-functional teams, including sales, marketing communications, operations, and supply chain, to ensure seamless product delivery
Also act as Project Manager for development of new solution with different internal stakeholders
Provide technical product expertise and support to sales teams and key clients by conducting training sessions on product features, applications, and benefits
Address quality issues and oversee continuous improvement initiatives in manufacturing processes
Collaborating with the marketing communication team to develop product positioning, branding, and go-to-market strategies and support the sales team in achieving revenue targets by optimizing product offerings and pricing strategies
Monitor product costs, margins, and profitability, identifying areas to improve cost efficiency & evaluate pricing strategies to ensure competitiveness and profitability
PROJECT MANAGER
EXPO Display Service GmbH
08.2022 - 02.2023
Project Planning by Defining project objectives, timelines, and deliverable and develop a detailed plan, including budgeting and resource allocation
Stakeholder coordination by collaborating with 1) clients to understand their exhibition needs 2) designers, vendors, contractors & suppliers
Design & Layout Supervision of Booth to ensure functional & aesthetic appeal along with compliance of exhibition regulations
Budget Management to avoid price overruns along with sourcing & negotiating with suppliers to ensure cost efficiency
On-Site supervision with booth installation & dismantling & ensuring all technical & logistical aspects run smooth during the event
Ensure compliance to the EHS & legal requirements of Exhibition Venue & obtain necessary Permits & Certificate for booth
Post event tasks like booth dismantling & safe transport of material
Collect feedback from client & stakeholders to improve future projects
REGIONAL MANAGER – KEY ACCOUNTS
Saint Gobain India
06.2017 - 11.2020
Pre-Sales Expertise on field, working with external consultants by pitching the right product and addressing the customized needs of the project
Identification & filling of product gaps in existing portfolio & improvement in existing product based on feedback from customers
Project on customization of Salesforce CRM tool based on dynamic market needs & efficient internal working of organization
Planning, forecasting & management of inventory based on market needs on the Salesforce CRM Tool for hassle free execution of projects & to minimize the inventory cost
Collaboration with internal functions of organization and stakeholders for smooth & timely delivery of projects to ensure customer success and build long-term relationships
MANAGER – SALES & MARKETING
Shakti Hörmann Pvt Ltd
08.2013 - 06.2017
Expertise on research of varied industry segments and understanding their needs on Industrial doors & docking systems geared towards driving customer adoption and renewals
Executing techno-commercial offers on SAP ECC (R3) for various projects based on application study conducted
Led the projects along with factory / design team for improvement of existing product based on feedback from clients & field personals
Led a team of Sales Engineers for the improvement of SAP ECC for better usability & functionality
ASSISTANT MANAGER – SALES
Godrej & Boyce Mfg. Co. Ltd
07.2007 - 08.2013
Execution of Industrial projects on material handling requirements
Expertise in understanding the customer requirements and suggesting customized solution based on needs hence recognized to sell various new products & maximum type of forklift attachments in LoB
MIS of leads on Microsoft Dynamics 365 CRM tool for effective handling of enquirers
Making the techno-commercial offer for equipment’s & negotiating with clients for best prices & terms
Study of post sales feedback & addressing design issues post-production
Education
Bachelor of Mechanical Engineering -
University of Pune, Pune - India
01.2003 - 01.2007
Skills
Business Development
Timeline
PRODUCT MANAGER - Saint Gobain Rigips GmbH
03.2023 - 02.2025
PROJECT MANAGER - EXPO Display Service GmbH
08.2022 - 02.2023
REGIONAL MANAGER – KEY ACCOUNTS - Saint Gobain India