Summary
Overview
Work History
Education
Skills
Languages
Slogan
Timeline
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Bianca Klahn

Norderstedt

Summary

Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations.

Overview

17
17
years of professional experience

Work History

Ocean Export Coordinator

Crane Worldwide Germany GmbH
11.2019 - Current
  • Enhanced operational efficiency by streamlining ocean export procedures and documentation processes.
  • Managed complex shipments, ensuring timely delivery and customer satisfaction with attention to detail and proactive communication.
  • Coordinated with international partners for seamless cargo movement, fostering strong relationships for future collaboration.

Ocean Freight Coordinator

Jerich Global GmbH
07.2018 - 10.2019
  • Enhanced client satisfaction by efficiently coordinating export processes and ensuring timely deliveries.
  • Streamlined communication between clients, carriers, and customs officials for smooth export operations.

Forwarding Export Agent

Panalpina GmbH By Orizon GmbH
08.2013 - 04.2018
  • Facilitated on-time shipments by closely monitoring schedules, deadlines, and carrier performance.
  • Resolved shipment discrepancies through effective communication and problem-solving techniques.
  • Implemented process improvements within the department to reduce errors and increase efficiency in daily operations.

Forwarding Ocean Export Agent

UTi GmbH
04.2012 - 07.2013
  • Reduced shipment delays by proactively addressing potential issues and maintaining clear communication with clients.
  • Improved customer satisfaction with timely and accurate updates on shipment statuses and resolving any concerns.
  • Maintained compliance with international shipping regulations, ensuring all necessary paperwork was completed accurately.

Order Processing Representative

By Different Temporary Employment Agencies
02.2007 - 04.2012
  • Improved customer satisfaction rates by consistently providing accurate and timely order updates to clients.
  • Reduced order discrepancies with diligent attention to detail in reviewing purchase orders and verifying product information.
  • Streamlined order processing by utilizing relevant software tools.

Education

Diplom-Betriebswirtin - Business Administration

University of Hamburg
Hamburg, Germany
01.2007

Bachelor of Arts - Business Administration

University of Abertay Dundee
Dundee, Scotland, UK
05.2006

Skills

  • Excellent oral and written communication skills
  • Adaptability
  • Organizational Skills
  • Relationship Building
  • Logistics Coordination
  • Process Improvement
  • Customer Service
  • Customs Compliance

Languages

English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Spanish
Elementary (A2)

Slogan

If you want change, you have to be the change itself. (Mahatma Gandhi)

Timeline

Ocean Export Coordinator

Crane Worldwide Germany GmbH
11.2019 - Current

Ocean Freight Coordinator

Jerich Global GmbH
07.2018 - 10.2019

Forwarding Export Agent

Panalpina GmbH By Orizon GmbH
08.2013 - 04.2018

Forwarding Ocean Export Agent

UTi GmbH
04.2012 - 07.2013

Order Processing Representative

By Different Temporary Employment Agencies
02.2007 - 04.2012

Diplom-Betriebswirtin - Business Administration

University of Hamburg

Bachelor of Arts - Business Administration

University of Abertay Dundee

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Bianca Klahn