Personable HR Associate -Contingency with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intensive Care Nurse
Städtisches Klinikum Görlitzt
02.2024 - Current
Observed patients' vital signs and administered physician-prescribed medications and treatments.
Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
Reduced hospital readmissions through effective discharge planning and patient education.
Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
Participated in ongoing professional development opportunities, staying current with best practices in critical care nursing.
Cultivated strong relationships with patients and families, offering guidance and support during challenging circumstances.
Provided expert clinical advice to junior nurses on complex cases, fostering a supportive learning environment within the ICU team.
Maximized efficiency in the ICU by participating in regular audits of equipment and supplies, ensuring all necessary materials were readily available for patient care.
Conducted thorough assessments of patients'' conditions, initiating appropriate interventions to stabilize health status.
Implemented evidence-based practices to improve overall quality of patient care in the ICU setting.
Prevented complications by closely monitoring ventilator settings and adjusting as needed based on patients'' respiratory needs.
Served as an advocate for patients'' rights, working diligently to ensure their needs were met throughout their stay in the ICU setting.
Evaluated emerging trends in critical care nursing research, incorporating relevant findings into daily practice for improved results.
Utilized advanced equipment for continuous monitoring of critically ill patients, optimizing treatment effectiveness.
Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Administered medications and treatments as ordered by physician.
Nurse
Klinikum Südost Bayern - Traunstein
06.2022 - 12.2023
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Implemented infection control measures that significantly reduced hospital-acquired infections.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Implemented care plans for patient treatment after assessing physician medical regimens.
Recorded details regarding therapies to keep patient charts updated.
Managed patients recovering from medical or surgical procedures.
Apple Technical Support Agent
Teleperformance Kosovo- Prishtina
08.2021 - 05.2022
Efficiently managed high call volumes during peak periods without compromising quality or responsiveness to customer inquiries.
Persistent follow-up maintained open communication lines with customers until their problems were fully resolved.
Developed customized solutions for unique client needs, showcasing the versatility of Apple technology.
Improved team performance by sharing knowledge of Apple products and best practices in technical support.
Assisted customers in navigating product features, enabling them to maximize the utility of their Apple devices.
Installed and configured operating systems and applications.
Diagnosed and troubleshot hardware, software and network issues.
Created user accounts and assigned permissions.
Configured and tested new software and hardware.
Researched and identified solutions to technical problems.
Online Sales Executive
Teleperformance Kosovo - Prishtina
10.2020 - 12.2020
Explaining products to Costumers
Meeting sales targets
Building relationships with Costumers
Know who your target audience is
Focus on the product benifits
Use power words that sell
Use natural language and tone
Education
Bachelor of Science - Nurse
Kolegji AAB
Prishtina - Kosovo
04.2001 -
High School Diploma -
Xhavit Ahmeti
Gjilan , Kosovo
04.2001 -
Skills
Recruitment and selection
Onboarding and Orientation
Organizational Development
Employee Retention
Languages
Albanian
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
English
Upper intermediate (B2)
Certification
ÖSD
Interests
Specialist Quality Assurance Contingency
HR Associate Contingency
Travelling
Travel takes us out of our comfort zones and inspires us to see, taste and try new things