Bohdan Mudryi
Uffenheim
Summary
Motivated and detail-oriented individual seeking to start a career in customer support or content moderation.
Bilingual in Russian and Ukrainian, with strong communication skills and experience managing client communication in a freelance environment.
Quick learner with a genuine interest in the cryptocurrency and Web3 industries.
Available for full-time remote work.
Overview
3
3
years of professional experience
Work History
Backer
BrotHaus
11.2023 - 12.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Self-Employed /Freelancer
11.2021 - 12.2024
- Worked independently in handmade crafts and online customer interaction
- Managed end-to-end processes including client communication, order processing, and handling feedback
- Responded to customer inquiries and concerns via Telegram and Instagram
- Solved problems and complaints effectively and calmly
- Maintained accurate order tracking and planning
- Built long-term client relationships through clear communication
Education
Bachelor of Science - Design And Construction
НУБіП Ukrainian University
Kiev, Ukraine06-2026
High School Diploma -
Ukrainian School
Bakhmut, Ukraine06-2022
Skills
- Fluent in Russian and Ukrainian; basic German and intermediate English
- Client communication and problem-solving
- Calm and professional under pressure
- Adaptability to new systems and tools
- Self-motivation and reliability
- Interest and basic knowledge in cryptocurrencies and Web3
Timeline
Backer
BrotHaus
11.2023 - 12.2024
Self-Employed /Freelancer
11.2021 - 12.2024
Bachelor of Science - Design And Construction
НУБіП Ukrainian University
High School Diploma -
Ukrainian School
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