Bonnie Kessler
Wilmington
Summary
Experienced Medical Assistant with a strong background in clinical support and patient scheduling. Proficient in insurance authorizations and documentation, ensuring seamless communication between patients and healthcare providers. Ready to contribute to an efficient healthcare environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Medical Assistant
Women's Healthcare Group of PA
Oaks Corners
07.2009 - 03.2017
- Assisted physicians during examinations and procedures in women's healthcare settings.
- Collected and documented patient medical histories and vital signs accurately.
- Educated patients on treatment plans, medications, and preventive care to enhance understanding and compliance.
- Administered injections, immunizations, and performed basic laboratory tests as needed.
- Ensured compliance with safety protocols and maintained a sterile environment.
- Coordinated communication between patients and healthcare providers to ensure timely care and address patient concerns.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs, and restocked exam rooms to support seamless clinic operations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Reviewed medical documentation for pre-authorization requests.
- Collaborated with insurance representatives to clarify coverage details.
Medical Assistant
OB/GYN Healthcare at Riddle
Media
06.2007 - 07.2009
- Assisted physicians during examinations and procedures in women's healthcare settings.
- Collected and documented patient medical histories and vital signs accurately.
- Administered injections, immunizations, and performed basic laboratory tests.
- Ensured compliance with safety protocols and maintained a sterile environment.
- Coordinated effective communication between patients and healthcare providers to enhance treatment continuity.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription, and data entry into electronic health record system to support patient care.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned medical equipment according to established procedures and standards.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Submitted and refilled patients' prescriptions by contacting pharmacies to ensure timely access to medications.
- Reviewed medical documentation for pre-authorization requests.
- Collaborated with insurance representatives to clarify coverage details.
- Processed appeals for denied claims in a timely manner while adhering to regulatory standards.
Medical Assistant
Daniel A. Smolen, DO
Bobtown
06.1989 - 06.2007
- Coordinated patient scheduling and optimized appointment calendars to enhance patient flow.
- Collected and documented patient medical histories and vital signs accurately.
- Provided education to patients on treatment plans, medications, and preventive care to promote understanding and adherence.
- Administered injections, immunizations, and performed basic laboratory tests.
- Ensured compliance with safety protocols and maintained a sterile environment.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Facilitated communication between patients and physicians regarding concerns, condition updates, and refill requests to support effective treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Sanitized medical equipment according to established protocols.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claim forms in accordance with applicable regulations.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Reviewed medical documentation for pre-authorization requests.
- Collaborated with insurance representatives to clarify coverage details.
- Assessed the medical necessity of requested services in accordance with payer policies.
- Maintained detailed records of pre-authorization requests and denials.
- Maintained detailed records of pre-authorization requests and denials.
Education
Certificate in Medical Office Assitant - Healthcare
Thompson Online Institute
California08.2003
Skills
- Vital sign monitoring
- Injection techniques
- Patient scheduling
- Clinical support and administration
- Electronic health records management
- ICD-9 and ICD-10 coding
- Insurance authorizations and verification
- HIPAA compliance
- Medical terminology expertise
Certification
Medical Office Assistant, Thompson Online Institute August 5, 2003
Timeline
Medical Assistant
Women's Healthcare Group of PA
07.2009 - 03.2017
Medical Assistant
OB/GYN Healthcare at Riddle
06.2007 - 07.2009
Medical Assistant
Daniel A. Smolen, DO
06.1989 - 06.2007
Certificate in Medical Office Assitant - Healthcare
Thompson Online Institute