BORISE NGAHANE SUANGWOUA
Am Kirchberg 2, Heuchlingen
Summary
A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Having an extensive understanding in customer communication and marketing tools like, Zendesk, HubSpot and Atlassian tools. Credited with a master's degree in Marketing Management and committed to excel in Product Marketing , Customer Experience Manager and other related domains.
Overview
8
8
years of professional experience
Work History
Assistant Group Leader
Study Projects At The University
03.2020 - 07.2022
- Acquired practical skills in planning, implementing, and optimizing online marketing campaigns and e-commerce websites
- Learned negotiation techniques, conflict resolution, creating win-win situations, and successfully closing contracts
- Identified target audiences, conducted market segmentation, and evaluated market trends
- Emphasis on how marketing contributes to creating a positive and differentiated customer experience, fostering customer loyalty
- Enhanced skills in developing effective marketing communication strategies and learning how to creatively convey messages to target audiences
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
Internship in the Production Department
Emerson Process Management GmbH & Co. OHG
09.2021 - 02.2022
- Maintaining accurate production records
- Documenting production activities and generating reports
- Performing assembly and packaging tasks, and maintaining a clean and safe working environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Assistant Manager
Centre Médical Oxygene
04.2017 - 04.2018
- Order preparation
- Warehouse management
- General accounting
- Prospective analyses for further development
Assistant Team Leader
Brasseries Du Cameroun
01.2014 - 12.2016
- Planning and executing advertising campaigns
- Developing and implementing strategies for effective product positioning
- Coordinating the launch of new products
Education
MASTER OF SCIENCE - Marketing Management
University of Applied Sciences
Hof, Germany11.2023
BACHELOR OF ARTS - Economics and Management
University of Yaounde 2
Soa, Cameroon.10.2013
Skills
- Marketing Communication
- Campaign Development
- Team Leadership
- SEO / SEM Skills
- Teamwork and Communication
- Planning and Organization
- Microsoft Office: Word, PowerPoint, Excel
- Knowledge in Jira, Confluence, Tableau, Zendesk, HubSpot, SQL
Languages
German
Advanced (C1)
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Hobbies and Interests
- Traveling
- Reading
- Cycling
References
Available upon request
Timeline
Internship in the Production Department
Emerson Process Management GmbH & Co. OHG
09.2021 - 02.2022
Assistant Group Leader
Study Projects At The University
03.2020 - 07.2022
Assistant Manager
Centre Médical Oxygene
04.2017 - 04.2018
Assistant Team Leader
Brasseries Du Cameroun
01.2014 - 12.2016
MASTER OF SCIENCE - Marketing Management
University of Applied Sciences
BACHELOR OF ARTS - Economics and Management
University of Yaounde 2
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