Brendon Perry
Wilmington
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor Of Museum Ambassadors
Delaware Art Museum
02.2022 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Operations Technician
Delaware Art Museum
12.2018 - 02.2022
- Identified operational process inefficiencies to recommend necessary improvements
- Maintain the interior and exterior of the building working with operations personnel
- Maintain cleanliness of all building lighting throughout the interior of the building
- Assist with set-up and take-down of special events, including tents, specialty lighting, tables, chairs, stages, entertainment equipment, food preparation and catering support, stanchions, podiums, etc
- Maintain all custodial equipment including custodial closets on the lower and upper levels, mops, brooms, cleaning supplies, floor stripping and buffing machines, and other tools and equipment as needed
- Assist other departments with maintenance needs as required
Education
HS Diploma -
Mount Pleasant High School
01.2013
Skills
- Organizational skills
- Time management
- Multitasking
- Written communication
- Verbal communication
- Discretion
- MS Office
- Technical proficiency
- Vendor management
- Cross-functional team management
- Teamwork and collaboration
- Computer skills
- Customer service
- Team leadership
- Decision-making
Certification
- Google Coursera Technical Support Fundamentals Training - Jan.21st 2025
Timeline
Supervisor Of Museum Ambassadors
Delaware Art Museum
02.2022 - 04.2025
Operations Technician
Delaware Art Museum
12.2018 - 02.2022
HS Diploma -
Mount Pleasant High School
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