Breonda Wright
Milton
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Irish Eyes Pub & Restaurant
09.2024 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation standards.
- Assisted in training new servers on menu items and service protocols.
- Handled cash transactions and processed payments accurately at the end of shifts.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Increased sales by 12%
- Adapted quickly to changing priorities during peak hours, ensuring smooth operations.
- Engaged with guests to create a welcoming atmosphere, fostering repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Crew Team Member
McDonald's Restaurant
05.2023 - 05.2024
- Delivered exceptional customer service, ensuring satisfaction through friendly interactions and efficient order processing.
- Operated kitchen equipment and maintained cleanliness to uphold food safety standards and hygiene protocols.
- Assisted in training new crew members on operational procedures and best practices for team efficiency.
- Managed inventory levels, ensuring timely restocking of supplies to maintain smooth restaurant operations.
- Collaborated with team members to streamline workflows, resulting in reduced wait times during peak hours.
- Took orders, prepared meals, and collected payments.
Stocking Associate
Walmart
03.2022 - 01.2023
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted customers in locating products, enhancing shopping experience.
- Maintained cleanliness and safety standards in stock areas.
- Collaborated with team members to optimize inventory management processes.
- Monitored stock levels, reporting discrepancies to management for resolution.
- Implemented strategies for improved product placement, increasing visibility and accessibility.
Education
Bachelor of Science - Health Information Management
West Virginia University
Morgantown, WVAssociate of Applied Science - Surgical Technology
Delaware Technical Community College
Georgetown, DE06-2027
High School Diploma -
Sussex Technical High School
Georgetown, DE06-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
Affiliations
- National Association for the Advancement of Colored People
- Pathways to Success
- Black Student Alliance
- Student Government Association
Certification
- Alcohol Server Certification
- CPR & First Aid Certification
- Microsoft Office Certification
Timeline
Server
Irish Eyes Pub & Restaurant
09.2024 - Current
Crew Team Member
McDonald's Restaurant
05.2023 - 05.2024
Stocking Associate
Walmart
03.2022 - 01.2023
Bachelor of Science - Health Information Management
West Virginia University
Associate of Applied Science - Surgical Technology
Delaware Technical Community College
High School Diploma -
Sussex Technical High School