Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Berry

Newark

Summary

Dynamic Medical Assistant with bubbly personality and expertise in patient-focused care and phlebotomy, honed at Ent & Allergy Of Delaware. Proven ability to manage communications and maintain precise documentation, ensuring efficient office operations. Skilled in insurance authorizations and prioritizing stat orders, fostering a supportive environment for both patients and staff.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Ent & Allergy Of Delaware
01.2024 - Current
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Created and maintained detailed records of all office activities.
  • Coordinated and scheduled meetings and appointments.
  • Purchased and maintained office supplies.

Office Assistant

Progressive Health Of Delaware
01.2022 - 01.2024
  • Edited documents to keep company materials free of grammar errors.
  • Compiled and analyzed data to produce reports.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Utilized office management software to record and track customer information.
  • Paid attention to detail while completing assignments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Phlebotomist

Laborp
01.2020 - 01.2022
  • Organized daily work based on collection priority.
  • Packaged and shipped specimens to central lab daily.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Conducted venipuncture and other CT procedures.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Phlebotomist

CSL Plasma
01.2018 - 01.2020
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Verified patients' identification for proper sample collection.
  • Verified proper storage and transportation of specimens to laboratories.
  • Provided guidance and support to laboratory personnel.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Followed established safety protocols and standards to minimize risk of infection and injury.

Customer Service Cashier

Acme Markets, Inc
01.2014 - 01.2019
  • Utilized POS system to handle customer cash and credit card transactions.
  • Redeemed coupons to discount purchases.
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Christiana High
Newark, DE
06-2014

Skills

  • Medical office administration
  • Intake control
  • Check-in coordination
  • Patient-focused care
  • Phlebotomy
  • Insurance authorizations
  • Documentation expert
  • Preparing specimens and samples
  • Specimens collection and processing
  • Prioritizing stat orders
  • CPR
  • Sterile technique

Timeline

Medical Assistant

Ent & Allergy Of Delaware
01.2024 - Current

Office Assistant

Progressive Health Of Delaware
01.2022 - 01.2024

Phlebotomist

Laborp
01.2020 - 01.2022

Phlebotomist

CSL Plasma
01.2018 - 01.2020

Customer Service Cashier

Acme Markets, Inc
01.2014 - 01.2019

High School Diploma -

Christiana High

Similar Profiles

CREATE PROFILE
Brianna Berry