Bright Bebiem

Responsible Production and warranty specialist with history of contributing to production success. Completes quality work and maintains schedules to consistently meet customer demand. Knowledgeable about quality control processes and efficient and troubleshooting causes of mechanical and production issues at Swappie, the leading marketplace for refurbished smartphones in Europe. With over two years of experience in this role. As an Avionics Maintenance Technology/Technician from National Aviation University with less than a year of experience, I ensure the quality and efficiency of the processes involved in delivering reliable and sustainable devices. I also hold a Lean Six Sigma Yellow Belt certification, which demonstrates my proficiency in improving processes and eliminating waste. My unique combination of skills and knowledge in both business and avionics domains enables me to handle complex and technical issues and optimize the performance and reliability of the refurbished devices. A Bachelor's degree in Avionics Maintenance Technology/Technician from National Aviation University. I also have experience as an avionics technician at Ukraine International Airlines, where I gained expertise in electronics troubleshooting, avionics system repair, aircraft inspection, and data analysis. I apply my skills in customer relationship management, communication, and consumer services, which I developed from my education and training, to enhance customer satisfaction and loyalty and to contribute to the growth and success of Swappie. I am passionate about providing excellent customer service and support, and I always strive to exceed the expectations of the customers. I am also motivated by the opportunity to learn new skills and technologies and to collaborate with a diverse and talented team of professionals at Swappie.

• Six Sigma yellow Belt Certification
• Lean Six Sigma Green Belt Certification

Helps me relax