Briona Onyoni
Wilmington
Summary
Experienced server with 5 years in customer service, sales, and food service. I'm skilled in handling cash, maintaining food safety standards, and managing shifts smoothly, as well as a huge problem-solver. I've successfully trained new team members and helped create a supportive work environment. Currently furthering my education, I continue to bring my passion for great food and service to the restaurant industry, always striving to improve my skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
KPOT Korean BBQ & Hot Pot
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
AT&T Sales Representative
TS Mobility Inc.
10.2020 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Cashier/Shift Leader
Panda Restaurant Group
08.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Some College -
Delaware Technical Community College
Stanton, Wilmington03.2025
Skills
- Supervising Experience
- Hospitality
- Sales
- Strategic Leadership
- Effective Communication
- Computer skills
- Administrative Support Experience
- Customer service
- Sales experience
- Team collaboration
- Conflict resolution
- Data entry
- Lead generation
- Client engagement
- Time management
Certification
ServSafe, 04/01/22, 04/30/27
Timeline
Server
KPOT Korean BBQ & Hot Pot
12.2022 - Current
AT&T Sales Representative
TS Mobility Inc.
10.2020 - 11.2022
Cashier/Shift Leader
Panda Restaurant Group
08.2019 - 09.2020
Some College -
Delaware Technical Community College
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