Brittany Davis
Warner Robins,GA
Summary
Accomplished Information Assurance Analyst with over 10 years experience enhancing network security and data protection through comprehensive risk analyses and security audits. Expert in ACAS and EMASS/RMF, demonstrating exceptional problem-solving skills and a commitment to maintaining cutting-edge security measures. Achieved significant improvements in system vulnerabilities and user support efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Information Assurance Analyst I
V2X
01.2024 - Current
- Performed risk analyses to identify appropriate security countermeasures.
- Conducted security audits to identify vulnerabilities.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Recommend improvements in security systems and procedures.
- Responsible for ensuring appropriate DoD RMF (Risk Management Framework) process is met and adequate input of documentation, such as ACAS scans, STIGs, HW/SW List and Network Diagrams are updated monthly into eMass to meet the continuous monitoring requirements.
- Encrypted data and erected firewalls to protect confidential information.
ADPE / Service Desk Admin II
V2X
01.2023 - 01.2024
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Installed, configured, and maintained DOD-approved communications software on government computers and configured network to allow proper user access.
- Person-to- person interaction involving troubleshooting, information exchange and help with ticket submission and issues via Remedy & Service Now.
- Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration.
- Identified system hardware, network infrastructure, and connectivity issues that prevented execution of user-initiated tasks.
- Maintains systems availability and perform regular maintenance on equipment, and installation of IAVA approved patches.
Help Desk Technician
Envistacom
11.2022 - 01.2023
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Configured hardware, devices, and software to set up workstations for new employees. Provided basic end-user troubleshooting and desktop support.
- Document trouble ticket calls and computer/network actions for reporting purposed. Field trouble calls via phone and Remedy ticketing system.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Client Support Administrator
Amentum
11.2021 - 11.2022
- Created user accounts and assigned permissions.
- Researched and identified solutions to technical problems.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Provided help desk support for .MIL installations coordinating with local military IT/ Communications staff.
Client Systems Technician
United States Air Force
07.2013 - 07.2020
- Installed, configured, and maintained client computer systems, including hardware, operating systems, and
software applications. Ensured compatibility and compliance with Air Force standards. - Set up new computer systems and devices and installed hardware, software and patching programs.
- Troubleshot and repaired desktop and mobile systems.
- Administered user accounts, permissions, and access rights on client systems.
- Monitored system performance, identify potential security risks, and implement appropriate security measures.
- Assisted over 100 clients daily by gaining remote access to computers and manipulating applications.
Skills
- Intrusion Detection
- Penetration Testing
- Network Security
- ACAS
- Data protection
- Vulnerability Assessment
- Ethical Hacking
- EMASS / RMF
Certification
- CEH - Certified Ethical Hacking
- CASP - CompTIA Advanced Security Practitioner
- Security +
- Azure Administrator Associate
- A +
Timeline
Information Assurance Analyst I
V2X
01.2024 - Current
ADPE / Service Desk Admin II
V2X
01.2023 - 01.2024
Help Desk Technician
Envistacom
11.2022 - 01.2023
Client Support Administrator
Amentum
11.2021 - 11.2022
Client Systems Technician
United States Air Force
07.2013 - 07.2020
Similar Profiles
Trenton JenkinsTrenton Jenkins
System Security Administrator at V2XSystem Security Administrator at V2X
Kristin BehrendsKristin Behrends
Reading Specialist at V2XReading Specialist at V2X
Mike GrelleMike Grelle
Aircraft Mechanic at V2XAircraft Mechanic at V2X
India TownsIndia Towns
Government Contractor at V2XGovernment Contractor at V2X
Romonia FreemanRomonia Freeman
Scheduling Coordinator at Pruit Health of OcillaScheduling Coordinator at Pruit Health of Ocilla