Brittney Bogush
Wilmington
Summary
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Wedding Attendant
Enchanted Celebrations
Toms River, NJ
01.2018 - Current
- Provided exceptional customer service during events, enhancing guest experiences and satisfaction.
- Managed inventory of supplies, maintaining organization and readiness for events.
- Implemented process improvements to streamline event execution and reduce delays.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Enhanced guest experience by providing prompt and courteous service during their visit.
- Facilitated smooth operation of events by setting up venues according to specific requirements.
- Coordinated with maintenance staff to ensure timely repairs, keeping facilities in top condition.
- Increased repeat visits, engaging guests with friendly demeanor and personalized recommendations.
- Improved safety measures with thorough inspections and immediate reporting of any hazards.
- Greeted customers and offered them assistance.
- Managed photobooth setup and breakdown for events, ensuring optimal functionality and user experience.
- Assisted guests with photobooth operation, providing clear instructions and troubleshooting support.
- Collaborated with event coordinators to customize photobooth themes and backdrops for client satisfaction.
- Oversaw inventory management of props and supplies, ensuring availability for diverse event requirements.
- Enhanced customer experience by providing friendly and efficient service at photobooth events.
Home Health Aide
Family Friend
Wilmington, DE
11.2020 - 04.2025
- Provided compassionate, personalized care to enhance patient comfort and well-being.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Managed medication administration, ensuring adherence to prescribed schedules and protocols.
- Developed and maintained strong relationships with clients, fostering trust and open communication.
- Trained new aides on best practices for patient care and safety procedures.
- Implemented effective care plans in collaboration with family members and healthcare teams.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
Florist
Janssens Market
Wilmington, DE
09.2009 - 11.2020
- Designed and arranged floral displays for various occasions, enhancing customer experiences and satisfaction.
- Managed inventory levels, ensuring availability of fresh flowers and supplies while minimizing waste.
- Trained new team members on floral design techniques and customer service best practices, fostering a collaborative environment.
- Established relationships with local suppliers to secure quality flowers at competitive prices, improving procurement efficiency.
- Developed seasonal promotional displays that increased foot traffic and boosted sales during peak periods.
- Oversaw daily operations of the florist department, maintaining high standards of cleanliness and organization.
- Collaborated with event planners to create customized floral arrangements for weddings and corporate events, exceeding client expectations.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Provided customers with care directions for flower arrangements.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Demonstrated attention to detail when assembling bouquets or installations for various settings such as churches or event venues.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
Education
High School Diploma -
Hodgson Vocational Technical High School
Newark, DE05-2009
Skills
- Strong work ethic
- Reliability and punctuality
- Cleanliness and hygiene
- Safety awareness
- Guest relations
- Initiative and Self-motivation
- Cross-cultural sensitivity
- Time management
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Multitasking
- Guest services
Timeline
Home Health Aide
Family Friend
11.2020 - 04.2025
Wedding Attendant
Enchanted Celebrations
01.2018 - Current
Florist
Janssens Market
09.2009 - 11.2020
High School Diploma -
Hodgson Vocational Technical High School