Bruce Lewis
Weiterstadt,RP
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
27
27
years of professional experience
Work History
Leader, Customer Delivery
CISCO Systems, Inc
07.2016 - 07.2024
- Managed 11 engineers in multiple skills and certification levels across the EMEA multi nation footprint.
Network Analyst
5th Signal Command
05.1997 - 06.2016
- Headed up the Data Network Analyst Branch (DNAB), Information Systems Manager directing the European Theater Network Operations and Security Center (E-TNOSC), and Assistant Deputy Chief of Staff, G3.
Education
Horry County Technical School
Conway South CarolinaSkills
- Process Improvement
- Recruitment and hiring
- Continuous improvements
- Incidents management
- Staff Management
- Operations Management
- Process Monitoring and Improvement
- Contract Management
- Staff Development
- Project Management
- Policy Enforcement
Military Service
US Army, 08/11/72, 10/31/96, CW3, Chief Systems Integration Branch, 22nd Signal Brigade
Personal Information
- Spouse's Name: Andrea
- Child Name: Lisa
- Child Name: Phillip
- Marital Status: Married
Awards
- Meritorious Service Medal w/1 OCL
- Army Commendation Medal w/5 OLC
- Army Achievement Medal w/1 OLC
- Army Good Conduct Medal 4th Award
- Army Occupation Medal
- Armed Forces Expeditionary Medal
- National Defense Service Medal 2nd Award
- Armed Forces Service Medal
- NCO Professional Development Ribbon w/NUM3
- Army Service Ribbon
- Overseas Service Ribbon w/NUM4
- NATO Medal
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
Affiliations
ISC2
AFCEA
VFW
Languages
German
Intermediate (B1)
Timeline
Leader, Customer Delivery
CISCO Systems, Inc
07.2016 - 07.2024
Network Analyst
5th Signal Command
05.1997 - 06.2016
Horry County Technical School
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