Talented professional considered knowledgeable leader and dedicated problem solver. Brings +20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
• Enterprise Environment - Design and implementation of Microsoft, VMware, Linux, SQL, Oracle, BackupExec, NetBackup.
• Optimized resource allocation across multiple projects by utilizing advanced project management tools and techniques for more efficient scheduling and task prioritization.
• Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
• Conducted technical workshops and education sessions for more than 200 team members.
• Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
• Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
• Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
• Provided support during customer implementations and applied industry best practices.
• Conducted post-sale requirements gathering, analysis and documentation.
• Spearheaded the migration of legacy systems to modernized architecture, reducing operational expenses while increasing overall functionality.
• Mitigated risks associated with solution implementations by conducting thorough assessments of potential vulnerabilities prior to deployment.
• Self-motivated, with a strong sense of personal responsibility.
• Provided professional services and support in a dynamic work environment.
• Worked flexible hours across night, weekend, and holiday shifts.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
• Worked closely with product teams to define and prioritize partner feature requests
• Championed innovation by staying abreast of emerging technologies and incorporating relevant advancements into architectural designs.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
Kanban
ITIL