Caela Grim
Georgetown
Summary
Dynamic professional with a proven track record at Dewey Beer Company, excelling in customer service and teamwork. Demonstrated ability to enhance guest satisfaction and safety, while efficiently managing multiple tasks. Skilled in operating kitchen and amusement equipment, with a keen attention to detail and a strong emphasis on maintaining clean and safe environments. Outgoing and dependable candidate with a passion for helping people through assessing patient conditions, administering basic life support, performing necessary interventions, and safely transporting patients to healthcare facilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pizza Maker
Dewey Beer Company
01.2022 - Current
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Managed and motivated employees to be productive and engaged in work.
Game and Ride Operator
Funland / Seaside Amusements
05.2017 - 10.2023
- Ensured safety of passengers by conducting thorough pre-ride inspections.
- Operated rides efficiently to maximize guest enjoyment and minimize wait times.
- Improved guest satisfaction by providing friendly and helpful service.
- Monitored equipment for safety to prevent accidents and ensure smooth operations.
- Conducted safety checks before opening rides for public use.
- Improved guest satisfaction by providing friendly and professional service.
Hostess
Dewey Beer Company
10.2020 - 12.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
No Degree - Emergency Medical Technician
Delaware State Fire School
Dover, DE12-2024
Associate in Business - Business Management
Delaware Technical Community College
DE05-2022
Skills
- Teamwork and collaboration
- Customer service
- Heavy lifting
- Flexible schedule
- Attention to detail
- Basic life support
- Emergency medical care
- Scene safety
- Patient stabilization
Affiliations
- Lewes Fire Department
Certification
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- HazMat WMD Response Technician Level Certificates, Department of Homeland Security approved courses```.
- EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Airway Management & Ventilation Techniques Training – Various accredited organizations.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
- [State] Driver's License
- CPR/AED Certification
Timeline
Pizza Maker
Dewey Beer Company
01.2022 - Current
Hostess
Dewey Beer Company
10.2020 - 12.2021
Game and Ride Operator
Funland / Seaside Amusements
05.2017 - 10.2023
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- HazMat WMD Response Technician Level Certificates, Department of Homeland Security approved courses```.
- EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Airway Management & Ventilation Techniques Training – Various accredited organizations.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
- [State] Driver's License
- CPR/AED Certification
No Degree - Emergency Medical Technician
Delaware State Fire School
Associate in Business - Business Management
Delaware Technical Community College
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