Caleb Payton
Hartly
Summary
Dynamic Correctional Lieutenant with extensive experience at the Delaware Department of Correction, excelling in inmate supervision and conflict management. Proven track record in incident investigation and emergency response, significantly reducing misconduct through effective de-escalation techniques and strong relationships with inmates. Committed to maintaining safety and security within correctional facilities.
Experienced with correctional facility management, focusing on maintaining safe and controlled environment. Utilizes conflict resolution and leadership skills to manage staff and inmates effectively. Track record of ensuring compliance with regulations and fostering collaborative team atmosphere.
Ethical Correctional Lieutenant with talents in data management and reports generation and analysis. Exceptional security awareness and to work directly with departments to achieve a clarity in communications. Proficiency in tactical weapons and personnel management.
Overview
18
18
years of professional experience
Work History
Correctional Lieutenant
Delaware Department Of Correction
03.2023 - Current
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
- Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
- Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
- Improved inmate behavior by implementing structured routines and clear expectations.
- Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
Correctional Sergeant
Delaware Department Of Correction
09.2018 - 03.2023
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Monitored and confirmed compliance with safety standards and regulations.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Coordinated responses to emergency situations arising in different prison locations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Resolved issues and disputes between inmates professionally and respectfully.
- Managed inmate housing assignments to maintain optimal safety levels within the institution.
Correctional Corporal
Delaware Department Of Correction
03.2017 - 09.2018
- Oversaw daily operations within assigned housing unit, ensuring compliance with established procedures and maintaining order among inmates.
- Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.
- Maintained a secure environment for inmates, staff, and visitors through diligent monitoring and enforcement of safety protocols.
- Prevented escapes by conducting regular security checks and promptly addressing any identified vulnerabilities or breaches in protocol.
- Trained new correctional officers in proper restraint techniques, reducing the risk of injury to both staff and inmates during physical altercations.
- Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
- Collaborated with fellow correctional officers to establish a cohesive team, ensuring effective communication and consistent adherence to policies.
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
Correctional Officer
Delaware Department Of Correction
04.2015 - 03.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Mechanic
Mitchell Mazda Lincoln
01.2014 - 10.2014
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- As a car mechanic I was responsible for checking the status of moving parts and pertinent pieces of the vehicle and making sure the vehicle is running at its utmost capability. Going through a series of steps in order to diagnose problems, in order to provide possible solutions. In this position, job duties included but were not limited to the following: performing oil changes, replacing brake pads, replace tires and balance the tires, replaced transmissions, spark plug placement, as well as other light duty mechanic work. In this position there was paperwork that had to be completed, as well as customer service. Responsible for completing vehicle inspection, completing vehicle inspection sheet for suggested maintenance, and then conveying the information to the customer.Experience in using hand tools, power tools, computer diagnostic tools and machine tools. Experience in regularly using pneumatic wrenches, screwdrivers, pliers and welders, lathes and grinders.
Medical Equipment Specialist
Southern Patient Care
10.2012 - 12.2013
- Coordinated logistical aspects of equipment acquisition projects, including transportation, installation, and training requirements.
- Enhanced workplace safety with thorough inspections and adherence to regulatory guidelines.
- Created and maintained up-to-date spreadsheets to track cap EX, expendable usage and general department expenses.
- Maintained inventory of necessary expendables, parts and supplies.
- Independent specialist in the region with supervision being in another area. Processed orders for consumers by using a digital dbase, known as a POD. Transmitted and prioritized purchase orders and supporting documents to supplier. Responsible for tracking order acknowledgement, prepared and communicated shortage and backlog reports, and provided visibility of potential interruptions to internal customers. Then responsible for loading the medical equipment in preparation for delivery. Tracked orders and confirmed system lead times, delivery dates, and costs. Made contact with consumers to schedule delivery of medical equipment. Upon delivery, I demonstrated how to operate and function of the equipment to the consumer.Responsible for explaining HIPPA guidelines to consumers. Processed the purchase order, to include gaining signatures from consumers with regards to HIPPA guidelines and equipment that was delivered. Information was then transmitted electronically to the main office for closure of the order. Experience in demonstration of equipment, such as CPAP machines, Oxygen concentrators, nebulizers, hospital beds, and other equipment. Also responsible for the proper handling of Oxygen.
Appliance Installer /Delivery Driver
Prime HVAC Appliances
03.2012 - 10.2012
- Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
- Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
- Responsible for loading appliances at the warehouse. Reviewed purchase orders and made pre-delivery calls to customers in order to schedule delivery. Observed and tested operation of appliances, such as refrigerators, washers, and dryers, and made initial installation adjustments accordingly. Leveled washing machines and connected hoses to water pipes, using plumbing and other hand tools. Connected water lines to water pipes for ice makers and water dispensers, using hand tools. Experience in troubleshooting, in order to determine causes of operating errors and deciding what to do about it.Advised customers regarding use and care of appliance and provides them with emergency service number. Handled customer complaints and provided solutions to insure consumer was satisfied. Provided consumer with customer service survey for call made by district. After delivery was completed, also responsible for using an automated database to process closure of installation. Drove a 26' Box Truck and conducted maintenance on truck, as well as insured vehicle was safe to operate on Alabama roadways.
Painter
Viking Construction
02.2012 - 03.2012
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Experience in painting and other maintenance operations of buildings located on Fort Rucker. Within three weeks of being employed, layoffs began, and then the company went bankrupt. May remove old paint to prepare surface prior to painting. Sometimes mixed colors or oils to obtain desired color or consistency. Applied primers and sealers to prepare the new surfaces, such as bare wood or metal, for finish coats. Covered surfaces with drop cloths to protect surfaces during painting. Filled cracks, holes, and joints with caulk, putty, plaster, or other fillers, using caulking guns or putty knives. Painted walls, equipment, buildings, and other structural surfaces, using brushes, rollers, and spray guns.
Appliance Installer /Delivery Driver
Payton Appliance
08.2007 - 02.2012
- Delivered, loaded and unloaded and installed [Product or Service].
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Responsible for loading appliances at the warehouse. Reviewed purchase orders and made pre-delivery calls to customers in order to schedule delivery. Observed and tested operation of appliances, such as refrigerators, washers, and dryers, and made initial installation adjustments accordingly. Leveled washing machines and connected hoses to water pipes, using plumbing and other hand tools. Connected water lines to water pipes for ice makers and water dispensers, using hand tools. Experience in troubleshooting, in order to determine causes of operating errors and deciding what to do about it. Advised customers regarding use and care of appliance and provides them with emergency service number. Handled customer complaints and provided solutions to insure consumer was satisfied. Provided consumer with customer service survey for call made by district. After delivery was completed, also responsible for using an automated database to process closure of installation. Drove a 26' Box Truck and conducted maintenance on truck, as well as insured vehicle was safe according to DE DOT safety regulations.
Education
High School Diploma -
Abounding Grace Christian Academy
Greenwood, DeSkills
- Inmate supervision
- Contraband control
- Mental health awareness
- Incident investigation
- Security protocols
- Suicide prevention
- De-escalation techniques
- Policy enforcement
- Security procedures
- Public safety
- Staff supervision
- Conflict management
- Emergency response
Accomplishments
Received a positive counseling for displaying leadership qualities when taking charge of an incident. The counseling highlighted my ability to clearly and effectively communicate while being decisive and prioritizing the tasks involved.
Received a positive counseling for my ability for managing an incident to resolution. It highlights my ability to work as a team and figure out the logistics involved with returning the facility to normal operations.
Timeline
Correctional Lieutenant
Delaware Department Of Correction
03.2023 - Current
Correctional Sergeant
Delaware Department Of Correction
09.2018 - 03.2023
Correctional Corporal
Delaware Department Of Correction
03.2017 - 09.2018
Correctional Officer
Delaware Department Of Correction
04.2015 - 03.2017
Mechanic
Mitchell Mazda Lincoln
01.2014 - 10.2014
Medical Equipment Specialist
Southern Patient Care
10.2012 - 12.2013
Appliance Installer /Delivery Driver
Prime HVAC Appliances
03.2012 - 10.2012
Painter
Viking Construction
02.2012 - 03.2012
Appliance Installer /Delivery Driver
Payton Appliance
08.2007 - 02.2012
High School Diploma -
Abounding Grace Christian Academy
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