Cali Stietzel
Millville
Summary
Driven and adaptable professional with a proven track record at Tropicana Swimwear, enhancing customer service levels and productivity. Expert in Adobe Premiere Pro and adept at collaborative teamwork. Demonstrated excellence in verbal and written communication, achieving significant improvements in customer engagement and team development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Tropicana Swimwear
Bethany Beach
06.2024 - Current
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained a high level of professionalism when dealing with difficult customers.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed and implemented media strategies to promote company's products and services.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
Sports Videographer/Editor
Hens All Access
Newark
08.2023 - 06.2024
- Operated a variety of cameras and equipment for on-location and studio shoots, ensuring optimal capture of footage.
- Completed all post-production tasks, including quality assurance reviews, editing videos, and adding graphics-mastered in Adobe Premiere.
- Managed the production of digital media assets from concept through completion, including scripting, storyboarding, filming and editing videos.
Teaching Assistant
Somers Elementary School
Somers
12.2021 - 06.2023
- Provided one-on-one support to students requiring additional assistance.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
Head Lifeguard
West Mountain Estates Homeowners Association
Ridgefield
05.2018 - 08.2022
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
Education
University of Delaware
Newark, DE05-2025
High School Diploma -
Ridgefield Highschool
Ridgefield, CT06-2021
Skills
- Adaptability
- Collaborative teamwork and team development
- Verbal and written communication
- Adobe Premiere Pro, Adobe After Effects, Final Cut Pro
- Reliable, punctual, and professional
Affiliations
- I am proud to share that I am a three-sport varsity athlete in high school. The sports I played were basketball, lacrosse, and volleyball.
- I am pleased to announce that I am the president of the University of Delaware Women’s Club Basketball Team and that I am responsible for a team of 22 girls.
- During my free time, I enjoy snowboarding in the winter and surfing in the summer.
Languages
Italian
Limited
Accomplishments
- I am very pleased to say that I made it as First Team All FCIAC, First Team All State, and First Team Honorable Mention.
Certification
- Certified in CPR and AED. I'm certified in cardiopulmonary resuscitation and automated external defibrillation.
References
References available upon request.
Timeline
Customer Service Representative
Tropicana Swimwear
06.2024 - Current
Sports Videographer/Editor
Hens All Access
08.2023 - 06.2024
Teaching Assistant
Somers Elementary School
12.2021 - 06.2023
Head Lifeguard
West Mountain Estates Homeowners Association
05.2018 - 08.2022
University of Delaware
High School Diploma -
Ridgefield Highschool
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