Carla Navarro
Georgetown
Summary
Dynamic professional with experience in customer service at Paradise Grill. Proven ability to manage multiple tables and ensure timely food delivery while enhancing guest experiences. Strong problem-solving skills and commitment to collaboration in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Irish Eyes
Irish Eyes
08.2025 - 10.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Paradise Grill
Paradise Grill
07.2025 - 09.2025
- Enhanced guest satisfaction by delivering exceptional service in a busy environment.
- Coordinated with kitchen staff to ensure timely food delivery at peak hours.
- Achieved order accuracy and speed through efficient point-of-sale processing.
- Provided menu recommendations that elevated guest dining experiences and satisfaction.
- Managed multiple tables simultaneously while maintaining high service quality standards.
- Executed opening and closing duties, preparing the dining area for seamless transitions.
Belfast Gastropub
David Crowe
03.2022 - 05.2025
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained and mentored new servers on menu knowledge and service standards.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
J and R's Steakhouse
Kurt Bugliari
04.2009 - 08.2017
- Trained and mentored staff, fostering a culture of teamwork and high performance.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Education
Associate of Science - Liberal Arts And Sciences
Nassau Community College
Garden City, NY12-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Irish Eyes
Irish Eyes
08.2025 - 10.2025
Paradise Grill
Paradise Grill
07.2025 - 09.2025
Belfast Gastropub
David Crowe
03.2022 - 05.2025
J and R's Steakhouse
Kurt Bugliari
04.2009 - 08.2017
Associate of Science - Liberal Arts And Sciences
Nassau Community College