Summary
Overview
Work History
Education
Skills
Certification
Administrative Experience
Affiliations And Presentations
Volunteer Experience
Timeline
Generic

Carla Young

Public Health Professional

Summary

Public Health professional with 7 years of program implementation and management experience in diverse, resource limited environments. A collaborative leader focused on data-driven quality improvement and decreasing health disparities, through sustainable programming and technical development.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Clinical Quality Contractor

Valleywise Health
08.2021 - 07.2022
  • Developed detailed project proposals that effectively communicated scope, timeline, and deliverables.
  • Continued all tasks from role as clinical quality program manager.

Clinical Quality Program Manager

Vallywise Health, formerly Maricopa Integrated Health Systems
08.2019 - 07.2021
  • Managed data and compliance for over $2 million of HRSA Ryan White and HIV prevention grants.
  • Developed data dashboards for internal and external stakeholders.
  • Managed HIV grant budget forecasting and spend down throughout grant life span.
  • Served as liaison between internal and external partners for program implementation.
  • Managed data, deliverables, and demographic reports.
  • Managed and liaised with IT for EMR development for support data collection for grant compliance.
  • Streamlined data processing for faster results by implementing Tableau.
  • Met with program stakeholders on regular basis to assess progress and make adjustments.
  • Developed strategic partnerships with other organizations, expanding networks and increasing access to resources.
  • Collaborated with cross-functional teams to develop robust monitoring and evaluation plans that accurately measured program deliverables and impact.
  • Designed and edited promotional publications such as brochures.
  • Wrote funding requests and grant applications to obtain additional funds for operating needs.
  • Spearheaded innovative quality improvement initiatives resulting in effective improvement in key measures.
  • Recruited, interviewed and hired employees.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained employees to maximize team agility and performance.
  • Developed system-wide programmatic training for clinical staff.

Health Care Program Planner/Analyst

Office of Population Health, NYC Health + Hospitals
01.2017 - 06.2019
  • Implemented depression screening and behavioral health integration model in primary care at 11 acute and 6 post-acute facilities for over 1 million patients in safety-net system.
  • Performed quality assessments of EPIC workbench report for Collaborative Care program to implement robust data collection system for program.
  • Designed workflow to feed EPIC workbench report to meet NYS Medicaid reporting and billing guidelines.
  • Analyzed program process and outcome measures for programmatic improvement initiatives
  • Tracked and reported NYS Medicaid data for quality improvement.
  • Managed matching and onboarding process of MHSC Behavioral Health clinicians.
  • Facilitated operational meetings and provide technical and programmatic support through application of PDSA and other programmatic improvement methods.
  • Coordinated trainings for RNs, Social Workers, Providers across 17 facilities and over 70 PPSs
  • Analyzed and increased program billing revenue by site from Medicaid and Medicare.
  • Supported development of IT-based registry and care management system.
  • Collaborated and execute strategic planning with key stakeholders.
  • Educated and trained front line staff on used of registry and data tools.
  • Managed and ran data in Tableau server and SAS for programmatic dashboards.

Health Educator

HIV Services, Diaspora Community Services
04.2016 - 12.2016
  • Implemented $400,000 SAMHSA grant funded program using community-based approach.
  • Assessed program effectiveness with use of statistical data and for deliverable submissions.
  • Facilitated evidence-based interventions with LGBTQ youth ages 13-24.
  • Formed partnerships within community at local schools and surrounding organizations.
  • Performed screening and intake of individuals needing HIV prevention and/or substance use services and conducted HIV and HCV testing using Insti and Orasure.
  • Applied enhanced outreach methods to identify high-risk individuals.
  • Created health communications around HIV, PrEP/PEP, and LGBTQ youth for promotion and social media.
  • Supervised youth group of 10, ages 16-24.

Grant writer

Nassau County Department of Health
05.2015 - 08.2015
  • Secured $3,000 grant funding for Nassau County Cribs for Kids program from Northrop Grumman.
  • Identified critical stakeholders for planning, implementation and evaluation of Sudden Infant Death Syndrome (SIDS) intervention program.
  • Improved grant management efficiency by implementing a tracking system for submission deadlines, reporting requirements, and award amounts.
  • Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
  • Designed Nassau County DOH Cribs for Kids webpage.
  • Developed persuasive case statements using data-driven evidence to demonstrate impact and need for support from funders.

Education

Master of Science - Public Health

Adelphi University
Garden City, NY
08.2013 - 05.2015

B.S. - Sciences: Biological Science and Health Professions Option

The Pennsylvania State University
University Park, PA
08.2009 - 05.2013

Skills

EPIC

Certification

Certified Health Education Specialist (CHES), 10/2015

Administrative Experience

  • Adjunct Professor, Adelphi University, Garden City, NY, 2017-01-01, Current, Coordinate, supervise, and evaluate the Master of Public Health practicum course, Evaluate student performance and assignments, Draft and execute MOUs between the MPH program/University and sites within the Long Island and NYC community, Manage practicum site selections for Masters of Public Health students
  • Consultant: MPH Accreditation Process, Adelphi University, Garden City, NY, 2017-01-01, Current, Review program competencies in compliance with CEPH, Develop curriculum and paperwork for faculty senate and CEPH application, Formulate mission, learning goals and objectives for MPH courses/Public Health minor

Affiliations And Presentations

  • Poster Presentation: 2021 APHA Conference, “Using Technology to End the HIV Epidemic: Modifying an EMR at a Phoenix Health System to Expand HIV Opt-Out Testing”
  • 2018 Putting Care at the Center Conference, “What You Don’t Know Can Hurt You: Improving Transparency and Patient Outcomes for Integrated Behavioral Health in Primary Care”
  • 2017 Population Health Summit, “Depression Screening and Collaborative Care Enrollment among Racially and Ethnically Diverse Primary Care Patients in an Essential Hospital System”
  • Presenter, 2016 National LGBT POC Health Conference; “Culture Shock: Creating a Protective Environment for Afro-Caribbean LGBTQIA Youth”
  • NJSOPHE, Advocacy Committee Chair

Volunteer Experience

Faculty Co-Lead, Guatemala Student Service Trip, Adelphi University, 2019-01-01, 2019-12-31, Supported student learning in Guatemalan/Mayan culture and public health infrastructure

Timeline

Clinical Quality Contractor

Valleywise Health
08.2021 - 07.2022

Clinical Quality Program Manager

Vallywise Health, formerly Maricopa Integrated Health Systems
08.2019 - 07.2021

Health Care Program Planner/Analyst

Office of Population Health, NYC Health + Hospitals
01.2017 - 06.2019

Health Educator

HIV Services, Diaspora Community Services
04.2016 - 12.2016

Grant writer

Nassau County Department of Health
05.2015 - 08.2015

Master of Science - Public Health

Adelphi University
08.2013 - 05.2015

B.S. - Sciences: Biological Science and Health Professions Option

The Pennsylvania State University
08.2009 - 05.2013
Carla YoungPublic Health Professional