Carlamarie Bova
Newark
Summary
Dynamic property management professional adept at enhancing tenant satisfaction through effective communication and streamlined leasing operations. Successfully manages daily leasing activities, ensuring compliance with housing regulations while maintaining high occupancy rates and positive resident relationships.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Montium
Newark
10.2023 - Current
- Managed daily leasing operations for residential properties, achieving high occupancy rates and fostering tenant satisfaction
- Advertise vacancies, conduct property tours, and screen prospective tenants through background and qualification checks
- Prepare lease agreements, collect rent payments and security deposits, and maintain accurate tenant records
- Coordinated maintenance requests and vendor services to facilitate timely property repairs and ensure optimal upkeep
- Conduct routine property inspections and ensure compliance with local housing regulations and safety standards
- Resolved tenant concerns professionally, cultivating positive resident relationships and enhancing community engagement
- Track property expenses and assist with budgeting and financial reporting
Leasing Agent / Assistant Manager
Capano Management Company
Newark
02.2022 - 10.2023
- Guided prospective renters through available units, highlighting key features to facilitate informed leasing decisions
- Processed applications, background checks, and leasing documentation in compliance with company standards
- Collected rent payments, application fees, and security deposits accurately and efficiently
- Communicated lease updates and community matters to residents, fostering transparency and engagement
- Oversaw community amenities and property appearance, ensuring a welcoming environment for residents and visitors
- Built positive tenant relationships through responsive customer service and problem resolution
Assistant Manager
Phase 4 Contracting
Montgomeryville
09.2021 - 05.2023
- Assisted customers throughout construction projects, providing updates and addressing concerns to enhance client satisfaction
- Generated sales leads and helped close contracts for residential and multifamily projects
- Processed customer payments and managed financing applications through credit portals, facilitating smooth transaction experiences
- Scheduled customer estimates and managed client information in company databases to ensure accurate project tracking
- Coordinated permits and documentation with municipal offices
Education
High School Diploma -
Newark HIgh School
Newark, DE06-2016
Some College (No Degree) - Accounting and Finance
University Of Delaware
Newark, DESkills
- Residential Leasing
- Lease Administration
- Tenant relations
- Rent management
- Property Management Operations
- Fair Housing Compliance
- Vendor coordination
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Scheduling management
- Scheduling & Organization
- Written communication
- Team Leadership
- Customer Service
Websites
Timeline
Leasing Agent
Montium
10.2023 - Current
Leasing Agent / Assistant Manager
Capano Management Company
02.2022 - 10.2023
Assistant Manager
Phase 4 Contracting
09.2021 - 05.2023
High School Diploma -
Newark HIgh School
Some College (No Degree) - Accounting and Finance
University Of Delaware