Carlo Iacone
Dover
Summary
Dynamic Training Supervisor at DHL Supply Chain with a proven track record in enhancing operational efficiency and employee performance. Skilled in forklift operation and employee training, I successfully implemented feedback systems that improved training delivery and cross-training initiatives, fostering a culture of adaptability and continuous improvement.
Overview
10
10
years of professional experience
Work History
Training Supervisor
DHL Supply Chain
Dover
01.2025 - Current
- Evaluated training effectiveness and adjusted programs as needed.
- Led workshops to improve operational efficiency across teams.
- Collaborated with management to identify training needs and objectives.
- Implemented feedback systems for continuous improvement in training delivery.
- Conveyed current policy, procedure and compliance information to employees.
- Led Cross-training initiatives for employees to do other jobs within business, increasing job skills and productivity.
Operations Supervisor
DHL Supply Chain
Dover
03.2024 - 01.2025
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained staff on best practices and safety procedures for operational tasks.
- Conducted regular performance evaluations to support team development initiatives.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Identified areas of improvement and developed strategies to increase efficiency.
Forklift Operator
DHL Supply Chain
Dover
09.2017 - 03.2024
- Completed daily forklift safety checklists.
- Worked in team environment to maintain high levels of productivity.
- Built pallets and loads according to load sheets, including partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Located and moved stock of products to pallets or crates to prepare for shipment and storage.
- Loaded, transported and stacked materials.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Unloaded materials and goods at designated locations for best project availability.
- Changed out forklift batteries and connected batteries to battery charger.
- Completed inventory cycle counts and documented all information in stock count sheets reports to give to inventory.
- Inspected equipment for defects.
Truck Unloader
Wal-Mart Distribution Center
Smyrna
08.2020 - 03.2021
- Unloaded packages with care and placed in proper staging area.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
- Sorted and properly arranged items.
- Assisted other team members in navigating large loads.
- Handled packages with care while transporting from truck to loading dock.
- Maintained organized work area by storing equipment safely and properly.
- Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
Production Worker
Manpower
Dover
09.2015 - 09.2017
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Minimized safety hazards and kept work areas inspection-ready by consistently picking up trash and excess materials.
- Set up and adjusted machines for day-to-day operations.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Loaded supplies into machines by hand or by hoist.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Operated machining equipment safely and efficiently with team of operators.
- Boxed, labeled and transported items to support assembly operations.
Skills
- Forklift Operation
- Materials Handling
- Material Inventory
- Material packaging
- Team Player
- Shipping and receiving
- Materials transport
- Warehouse operations
- Safe driver
- Employee training
- Training evaluation
- Performance management
- Operational efficiency
- Trainee assessments
- New program development
- Project management
- Presentation
- Adaptability
Timeline
Training Supervisor
DHL Supply Chain
01.2025 - Current
Operations Supervisor
DHL Supply Chain
03.2024 - 01.2025
Truck Unloader
Wal-Mart Distribution Center
08.2020 - 03.2021
Forklift Operator
DHL Supply Chain
09.2017 - 03.2024
Production Worker
Manpower
09.2015 - 09.2017