Carlos Alonso Santos

• Led a team of district managers, ensuring consistent communication and collaboration for overall business success.
• Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
• Increased regional sales by developing and implementing strategic sales plans with the collaboration of the District and Regional teams.
• Ensured regulatory compliance across all aspects of business operations within the region.
• Designed the strategy with the French team to drive company growth and increase market share and profitability (Grow France).
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Mentored direct reports, fostering a positive work environment that encouraged professional growth and development.

Hired by Expeditors to Open the Ciudad Juarez office (Customer Ford Driven),

• Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
• Collaborated with other departments, such as marketing and legal, to ensure seamless communication between teams for optimal client experience.
• Participated in industry conferences, staying up-to-date on the latest trends and developments to provide informed advice to clients.
• Maintained compliance with all regulatory requirements, minimizing risk exposure for both clients and the company.