Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Espin Jervis

Lewes

Summary

Dynamic professional with a proven track record at Fish On, enhancing customer satisfaction and driving profitability through strategic sales initiatives. Skilled in data analysis and staff training, I excel in multitasking and fostering team motivation, consistently delivering results while maintaining operational efficiency.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Manager's Assistant

Fish On
2023 - Current
  • Conducted comprehensive data analysis which helped identify areas for improvement within the division.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.
  • Reduced operational costs with thorough budget analysis and effective cost-saving measures.
  • Increased workplace efficiency through meticulous organization of office space resulting in easily accessible files for quick reference.
  • Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes.
  • Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.

Technical Specialist

North Star
2021 - 2022
  • Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
  • Provided exceptional customer support, resolving complex technical issues with effective communication skills.
  • Completed troubleshooting and diagnostics on company resources.
  • Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
  • Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
  • Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
  • Delivered polished presentations detailing technical specifications and benefits of new systems and components.
  • Developed and strengthened prototype designs for use by product teams and clients.
  • Troubleshot and resolved mechanical and electrical issues in vehicles.
  • Improved systems with addition of new features and infrastructure.

Education

Associate of Applied Science - Refrigeration, Heating, And Air Conditioning

Delaware Technical Community College
DE
05.2025

High School Diploma - Information And Computer Systems

Academia Naval Anavi
Guayaquil, Ecuador
03.2019

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision
  • Customer relationship management (CRM)
  • Sales strategies
  • Team motivation
  • Succession planning
  • Orientation and training
  • Employee performance evaluations
  • Task delegation
  • Schedule oversight
  • Recruiting and interviewing
  • Inventory management
  • Strategic thinking
  • Team leadership
  • Employee supervision
  • Goal setting
  • Fast learner
  • Document and file management
  • Documentation and control
  • Employee communications
  • Multitasking and time management

Certification

EPA type I

EPA type II

EPA type III

EPA type Universal

OSHA certification

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Manager's Assistant

Fish On
2023 - Current

Technical Specialist

North Star
2021 - 2022

Associate of Applied Science - Refrigeration, Heating, And Air Conditioning

Delaware Technical Community College

High School Diploma - Information And Computer Systems

Academia Naval Anavi

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Carlos Espin Jervis