Summary
Work History
Education
Skills
Languages
Timeline
Generic

Carlotta Topp

Vancouver,BC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Restaurant Waiter

"Korkenzieher"
03.2023 - 08.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Friedrich-Hakort-School
Herdecke, Germany
06.2023

Skills

  • Guest Satisfaction
  • Cleaning and Sanitizing
  • Cool Under Pressure
  • Warm and Friendly
  • Multitasking Abilities
  • Enjoys working with people
  • Collaborative, reliable and adaptable team player
  • Creative thinker and problem solver

Languages

English
Upper intermediate (B2)
German
Bilingual or Proficient (C2)
French
Intermediate (B1)

Timeline

Restaurant Waiter

"Korkenzieher"
03.2023 - 08.2023

High School Diploma -

Friedrich-Hakort-School
Carlotta Topp