Carly Hilts
Newark
Summary
Hardworking and compassionate student nurse seeking a position in the Emergency Department. Possesses a proficient understanding of anatomy, physiology, nursing fundamentals, and medical terminology. Demonstrated ability to stay calm and efficient during emergencies. Proven history of delivering exceptional care to numerous patients while handling a demanding workload. Eager learner with a talent for adapting to various environments.
Overview
14
14
years of professional experience
Work History
Peer Recovery Specialist
Ashley Addiction Treatment
07.2022 - 04.2023
- Assessed inventory and ordered supplies accordingly
- Enforced rules and documented incidents when necessary
- Managed surveillance of patients through video system
- Administered alarm system
- Adhered to daily schedule set by clinical staff
- Collaborated closely with mental health professionals for treatment plan implementation
- Communicated with supervisors and clinical staff about clients' progress and overall wellbeing
- Organized recreational activities to assist in patient recovery
- Communicated with physicians about patient medications
- Oversaw patient self-administration of medications
- Verified accuracy of patient medication counts
- Educated patients and their families about continuing care options
- Created detailed shift reports summarizing key events and activities
- Supported patient confidentiality in accordance with HIPAA regulations
- Charted on each patient daily
- Treated patients and families with respect and dignity
- Lead educational groups to help patients understand substance use disorder and how it applied to them
Clinical Aide
Harbor of Grace Recovery Center
08.2020 - 07.2022
- Assessed inventory and ordered supplies accordingly
- Enforced rules and documented incidents when necessary
- Managed surveillance of patients through video system
- Administered alarm system
- Adhered to daily schedule set by clinical staff
- Collaborated closely with mental health professionals for treatment plan implementation
- Communicated with supervisors and clinical staff about clients' progress and overall wellbeing
- Organized recreational activities to assist in patient recovery
- Communicated with physicians about patient medications
- Oversaw patient self-administration of medications
- Verified accuracy of patient medication counts
- Educated patients and their families about continuing care options
- Created detailed shift reports summarizing key events and activities
- Supported patient confidentiality in accordance with HIPAA regulations
- Charted on each patient daily
- Treated patients and families with respect and dignity
- Lead educational groups to help patients understand substance use disorder and how it applied to them
Starbucks Barista
Target
10.2019 - 09.2020
- Operated point-of-sale system to process payments
- Streamlined workflow through efficient task management
- Executed beverage preparation while adhering to quality standards
- Provided excellent customer care by responding to requests, making recommendations, and answering questions in a positive and friendly manner
- Maintained regular and consistent attendance and punctuality
- Maintained accurate inventory counts and ordered as necessary
- Cleaned counters, machines, utensils, and seating areas daily
- Documented daily/weekly/monthly cleaning logs
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Followed exact recipes for preparing beverage and food items
Seafood Associate/Deli Associate
Weis Markets
02.2019 - 10.2019
- Set up deli/seafood display case in accordance with company guidelines
- Executed food preparation while maintaining quality standards
- Provided assistance to address customer needs
- Obtained a comprehensive understanding of seafood and assorted deli items, including meats and cheeses
- Implemented safety and sanitation policies and procedures
- Operated industry-specific machines and equipment, maintaining safety procedures
- Created appealing food arrangements for party trays and specialized orders
- Prevented food waste by monitoring dates, rotating stock, and following proper storage procedures
Store Manager
Build-A-Bear Workshop
04.2018 - 10.2018
- Supervised a team of 7-15 employees
- Formulated Weekly Business Plans to define store objectives and targets
- Created weekly work schedules for employees while ensuring business needs, staff availability, and time off requests were taken into account
- Interviewed, hired, and trained staff associates
- Evaluated staff performance and created plans to improve areas of weakness
- Handled problematic customers and clients to assist staff and maintain excellent customer service
- Educated staff about company policies and procedures
- Ensured consistent inventory levels for uninterrupted store operations
- Evaluated data to uncover potential areas for increasing sales
- Completed point of sale opening and closing procedures
- Delivered outstanding customer support, ensuring high satisfaction levels and customer loyalty
- Cultivated an engaging and collaborative work environment
- Collaborated with mall management to maintain store functionality
- Communicated with higher management and relayed information to staff
- Monitored daily cash discrepancies and inventory shrinkage
- Rotated merchandise and displays to feature new products and promotions
Assistant Store Manager
Teavana
09.2015 - 01.2018
- Supervised a team of 7-15 employees
- Formulated Weekly Business Plans to define store objectives and targets
- Created weekly work schedules for employees while ensuring business needs, staff availability, and time off requests were taken into account
- Interviewed and trained staff associates
- Educated staff about company policies and procedures
- Ensured consistent inventory levels for uninterrupted store operations
- Completed point of sale opening and closing procedures
- Evaluated data to uncover potential areas for increasing sales
- Delivered outstanding customer support, ensuring high satisfaction levels and customer loyalty
- Cultivated an engaging and collaborative work environment
- Collaborated with mall management to maintain store functionality
- Communicated with higher management and relayed information to staff
- Monitored daily cash discrepancies and inventory shrinkage
- Rotated merchandise and displays to feature new products and promotions
Banquet Server
Newark Country Club
09.2011 - 03.2013
- Organized table settings and service layouts for functions
- Maintained efficiency in meal service operations
- Handled cleaning and resetting tables efficiently
- Prepared and served alcoholic beverages in accordance with standards
- Ensured efficient disassembly and cleanliness of event spaces.
- Supervised and cared for children during parents’ events
- Adhered to all health and safety regulations while serving food and beverages
- Maintained clean and safe work environment
- Worked with banquet manager to coordinate event set up and schedule
- Provided friendly, courteous service and answered guest questions to ensure satisfaction
Customer Service/Cashier
Coldstone Creamery
07.2009 - 02.2011
- Prepared customized ice cream orders based on customer requests
- Executed accurate processing of customer payments on point-of-sale system
- Completed catering orders
- Ensured availability of ice cream and toppings by timely restocking
- Ensured cleanliness of work environments through consistent cleaning practices
- Answered product questions using knowledge of products and store promotions
Education
Associate of Science - Nursing
Delaware Technical Community College
Newark12-2025
High School Diploma -
Rising Sun High School
North East, MD06.2012
Skills
- Leadership
- Vital signs monitoring
- Medication administration
- Clinical documentation in EMR
- Compassionate, patient-focused care
- Patient assessments
- Basic nursing care
- CPR/BLS certified
- Substance use disorder recovery planning
- Infection control standards
- ADL assistance
Timeline
Peer Recovery Specialist
Ashley Addiction Treatment
07.2022 - 04.2023
Clinical Aide
Harbor of Grace Recovery Center
08.2020 - 07.2022
Starbucks Barista
Target
10.2019 - 09.2020
Seafood Associate/Deli Associate
Weis Markets
02.2019 - 10.2019
Store Manager
Build-A-Bear Workshop
04.2018 - 10.2018
Assistant Store Manager
Teavana
09.2015 - 01.2018
Banquet Server
Newark Country Club
09.2011 - 03.2013
Customer Service/Cashier
Coldstone Creamery
07.2009 - 02.2011
Associate of Science - Nursing
Delaware Technical Community College
High School Diploma -
Rising Sun High School
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