Carolina Magalhaes

• Coordinate daily logistics activities for timely order fulfillment and customer satisfaction.
• Handle high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Work on Carriers integrations into the current system to improve workload and accuracy.
• Analyzed data trends to forecast future demand accurately, enabling better resource allocation and planning.
• Documented shipment receiving information in D365.
• Improved supply chain efficiency by implementing process improvements and optimizing delivery operations.

• Claim Management for Last Mile carriers.
• Contract review and price negotiation for Last Mile carriers in
  Europe and South America.
• Invoice Audit Project, in order to check overbilling invoices.
• WMS project for warehouses in Europe and South America.
• Delivery Performance for B2C and monthly reports.

• Responsible for the overall quality performance of the operation;
• Delivery Management and orders processing;
• Negotiating new carriers for South America;
• Raw Material stock management.

• In charge of inventory routines;
• Reduction of minimum stock level;
• Control of NET and Modular variations;
• Periodic update of the ABC analysis, Economic Lote Size and
demand forecast;
• Owner of “Inventory Automation and Optimization” Project,
using the Design Thinking and PDCA methodologies.