CASSANDRA FOSNAUGHT
Student
PSC 2 Box 6988,RP
Summary
Motivated individual with strong work ethic and commitment to punctuality. Utilizes exceptional organizational skills and thrives in collaborative team environments, consistently striving to enhance processes and drive efficiency.
Overview
6
6
years of professional experience
Work History
Customer Service Employee
Chick-fil-A
09.2023 - 12.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Assisted management in devising strategies for enhancing overall team performance and employee morale within the department.
- Increased customer retention rates through personalized interactions and relationship-building efforts.
- Managed stress in a fast-paced environment, distributing customers' orders in a timely and efficient manner alongside a team.
ROTC Cadet
Detachment 630
08.2023 - 12.2024
- Demonstrated discipline and commitment by maintaining excellent attendance records throughout the program.
- Received recognition for outstanding performance during field training exercises, demonstrating proficiency in leadership roles.
- Developed leadership skills by participating in challenging ROTC training exercises.
- Improved physical fitness levels with regular training regimens, resulting in higher performance during evaluations.
Volunteer
Boy Scouts of America, Eagle Scout
06.2019 - 12.2024
- Led special events and programs.
- Guided younger and new scouts on the path to Eagle.
- Boosted fundraising efforts, securing valuable donations through selling products.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Accounting
University of Maryland Global Campus
Ramstein-Miesenbach, Germany05-2027
Skills
Patience maintenance
Timeline
Customer Service Employee
Chick-fil-A
09.2023 - 12.2024
ROTC Cadet
Detachment 630
08.2023 - 12.2024
Volunteer
Boy Scouts of America, Eagle Scout
06.2019 - 12.2024
Bachelor of Science - Accounting
University of Maryland Global Campus
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