Cassandra Scrimpsher
Chesnee,
Summary
People-oriented and positive attitude with several years of experience providing memorable customer service and creating environments where people can feel energized and cared-for. Eager to serve others and work both collaboratively and individually to achieve workplace goals. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Willy Taco
Boiling Springs, SC
11.2019 - 03.2023
- Provided exceptional and energized service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Checked with customers to determine satisfaction with their experience, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing personalized customer experiences.
Bartender/Food Server
356 Sushi Bar
Clemson, SC
02.2019 - 05.2022
- Provided quick service to large amounts of customers while still maintaining personable interactions and building relationships.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained inventory of liquor, beer, wine, and other beverage items, as well as bar preparation and closing.
- Maintained knowledge of bar and menu options to prepare drinks and make recommendations.
Medical Assistant
Parkside Family Medicine
Spartanburg, SC
04.2023 - 02.2024
- Collaborated closely with office staff to ensure smooth daily operations.
- Insured patients felt comfortable, valued, and well-informed during office visits.
- Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Monitored patient progress; provided compassionate care and instruction throughout treatment journey.
Education
Bachelor of Science - Biology; Environmental Studies
Southern Wesleyan University
Clemson, South Carolina05-2022
Skills
- ServSafe Food Handler certified
- CPR & First Aid certified
- Certified Nursing Assistant (2019-2022)
- POS systems knowledge
- Working knowledge of common software applications (eg Word, Excel, web browsers)
- Proficient in mixology
- Multi-cultural and cross-cultural experience
References
References available upon request.
Timeline
Medical Assistant
Parkside Family Medicine
04.2023 - 02.2024
Server
Willy Taco
11.2019 - 03.2023
Bartender/Food Server
356 Sushi Bar
02.2019 - 05.2022
Bachelor of Science - Biology; Environmental Studies
Southern Wesleyan University
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