Caterina Zannoni
Buch Am Erlbach
Summary
Experienced with supporting sales teams and enhancing customer interactions through effective communication and organizational skills. Utilizes CRM systems to streamline processes and ensure accurate data management. Knowledge of fostering client relationships and adapting to dynamic sales environments.
Overview
18
18
years of professional experience
Work History
Inside Sales Assistant
Ullstein Concepts GmbH
03.2024 - 08.2024
- Developed strong product knowledge through continuous training sessions, staying current with company offerings and updates.
- Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
- Increased sales leads by proactively contacting prospective clients and providing product information.
- Maintained account information accuracy by updating data-base.
Inside Sales Representative
Clariant Chemical
08.2023 - 02.2024
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Supported Sales Manager's activity in all internal administrative issues and updating company data-base.
Sales Officer
Mipa SE
07.2021 - 12.2022
- Maintained accurate records of all sales activities, including offers, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Inside Professional Translator and Interpreter
T' Works GmbH
09.2006 - 06.2021
- Contributed to company growth by translating relevant projects for international clients in various sectors.
- Assisted clients in overcoming language barriers during international conferences and meetings as an interpreter.
- Reduced errors in translated content through meticulous proofreading and editing processes before final submission to clients.
- Enhanced client satisfaction by delivering accurate translations within tight deadlines.
- Received positive feedback from clients for consistently delivering high-quality translations that met their unique requirements.
Education
Acces Direct Au DALF
Institut De Francais
Munich 05-2002
Bachelor of Arts - Translation And Interpreting Studies
Università Di Udine
Udine, Italy10-2000
Diploma in English Studies
University of Portsmoth
Portsmouth, UK02-1999
Skills
- Goal-oriented mindset
- Precise and premium work, aimed to perfect content & terminology consistency
- Pipeline Management
- Constantly focused on meeting deadlines
- Expertise in memoQ, Passolo, MultiTerm, QuickTerm, etc
Languages
Italian
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Spanish
Upper intermediate (B2)
Timeline
Inside Sales Assistant
Ullstein Concepts GmbH
03.2024 - 08.2024
Inside Sales Representative
Clariant Chemical
08.2023 - 02.2024
Sales Officer
Mipa SE
07.2021 - 12.2022
Inside Professional Translator and Interpreter
T' Works GmbH
09.2006 - 06.2021
Acces Direct Au DALF
Institut De Francais
Bachelor of Arts - Translation And Interpreting Studies
Università Di Udine
Diploma in English Studies
University of Portsmoth
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