Celina Isermann
Westerstede
Summary
Motivated and heart-driven hearing care professional, trained and certified in Germany, seeking to bring authentic patient connection, technical excellence, and a passion for lifelong learning to a dynamic audiology team in the United States. Eager to grow personally and professionally while contributing to a compassionate, people-centered environment.
Certified hearing care specialist with the German state title "Hörakustikmeisterin" (Master Craftsman Certification - German State Qualification), combining in-depth vocational education and extensive hands-on experience. This advanced certification is equivalent to a professional bachelor’s degree and reflects a high level of technical and human-centered expertise in hearing acoustics. Known for a calm, trustworthy presence and a heart for helping others hear and live better.
Overview
7
7
years of professional experience
Work History
State-Certified Hearing Aid Specialist (Germany)
Isermann GmbH
03.2024 - Current
- Independently manage a hearing aid practice, including diagnostics, fittings, and client care
- Train and mentor apprentices under Germany's dual vocational education system
- Operate at German Master Craftsman Level (EQF Level 6), reflecting advanced expertise, leadership, and a commitment to high-quality care
- Perform advanced hearing tests and real-ear measurements
- Handle long-term aftercare, technical adjustments, and insurance documentation
- Ensure high compliance with medical and craft regulations
Hearing Aid Specialist (Journeyman Level, Germany)
Isermann GmbH
08.2023 - 03.2024
- Continued client care while completing the German Master Craftsman Qualification in Hearing Acoustics (Hörakustikmeisterin)
- Took on advanced responsibilities such as patient counseling, challenging fittings, and real-ear verification
- Balanced practical work with theoretical Master Craftsman studies
- Build long-term, trust-based relationships with clients through personalized care and follow-up
Hearing Aid Specialist (Journeyman Level, Germany)
Isermann Ihr Hör-Experte
06.2021 - 08.2023
- Fitted hearing aids using patient-centered, need-based solutions
- Performed full diagnostic procedures
- Guided clients with empathy and expertise through diagnostics, fittings, and counseling sessions
- Handled documentation and insurance processing
Apprentice Hearing Aid Specialist
Isermann Ihr Hör-Experte
07.2020 - 06.2021
- Actively contributed to real patient fittings, diagnostics, and hearing aid adjustments
- Practiced independent client interaction under the supervision of licensed specialists
- Strengthened counseling techniques, product knowledge, and workflow confidence
Apprentice Hearing Aid Specialist
Isermann GmbH
08.2018 - 07.2020
- Supported daily operations including front desk and client service
- Learned foundational diagnostics and maintenance procedures
- Developed practical skills in hearing technology and customer care
Education
Master Craftsman Certification - Hearing Acoustics
Chamber of Crafts Rheinhessen
Mainz, Germany03.2024
Apprenticeship - Hearing Acoustics
Academy of Hearing Acoustics (AfH) & LBS Lübeck - Campus Hörakustik
Lübeck, Germany06.2021
Extended Secondary School Certificate -
Robert-Dannemann-Schule
Westerstede, Germany06.2018
Skills
Technical & Clinical Skills:
- Audiometric testing
- Hearing aid fitting & fine-tuning
- Real-ear verification & ear impressions
- Earmold fitting & technical support
- Hearing aid repairs & service
- Knowledge of German and international hearing aid systems
Patient Care & Counseling:
- Empathetic communication
- Active listening
- Counseling & patient education
- Long-term client care
- Mentoring of apprentices
Organizational & Interpersonal Strengths:
- Organized & proactive
- Resilient & reliable team player
- Strong sense of responsibility
- Collaborative mindset
Languages
German
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
State-Certified Hearing Aid Specialist (Germany)
Isermann GmbH
03.2024 - Current
Hearing Aid Specialist (Journeyman Level, Germany)
Isermann GmbH
08.2023 - 03.2024
Hearing Aid Specialist (Journeyman Level, Germany)
Isermann Ihr Hör-Experte
06.2021 - 08.2023
Apprentice Hearing Aid Specialist
Isermann Ihr Hör-Experte
07.2020 - 06.2021
Apprentice Hearing Aid Specialist
Isermann GmbH
08.2018 - 07.2020
Master Craftsman Certification - Hearing Acoustics
Chamber of Crafts Rheinhessen
Apprenticeship - Hearing Acoustics
Academy of Hearing Acoustics (AfH) & LBS Lübeck - Campus Hörakustik
Extended Secondary School Certificate -
Robert-Dannemann-Schule
Hobbies
Passionate about staying active through tennis and strength training.
I enjoy meaningful conversations, community engagement and growing in my faith through Bible study and occasional volunteer work at my local church.
I believe in lifelong learning both personally and professionally and love connecting with people from all walks of life.
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