Sports & Finance
Champion Aindigh
München
Summary
Results-oriented retail sales professional with over 5 years of experience driving revenue growth in fast-paced international retail environments. Proven track record in upselling, customer engagement, and optimizing sales performance through product expertise and personalized service. Strong ability to analyze customer behavior, identify opportunities, and consistently exceed sales targets while enhancing the overall shopping experience.
Experienced with quality management systems, ensuring adherence to industry standards and regulations. Utilizes problem-solving skills to identify and address quality issues promptly. Strong understanding of process optimization techniques to enhance product consistency and reliability.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Training & Quality Specialist (Sales Focus)
Suit Supply GmbH
08.2023 - 02.2026
- Delivered product knowledge and sales technique training that improved team conversion rates and average transaction value.
- Identified sales opportunities through performance data, customer feedback, and in-store observations.
- Supported retail teams in applying upselling and cross-selling strategies to maximize revenue per customer.
- Analyzed sales trends and customer preferences to recommend actionable improvements.
- Ensured consistent delivery of high-quality customer experiences aligned with brand standards.
Back of House Manager
Suitsupply
03.2021 - 03.2022
- Improved Store efficiency by streamlining processes and optimizing workflow.
- Oversaw Store merchandize maintenance and repair schedules to avoid downtime or disruptions in service.
- Re-ticketed marked down items, maintained damaged item log and oversaw spot checks for quality consistency.
- Incorporated new techniques into daily operations as necessary for continuous growth and success of the store's back-of-house team.
- Conducted regular meetings with employees to discuss performance updates, address concerns, and gather feedback on potential areas for improvement.
Senior Sales Associate / Floor Supervisor
JD Sports
09.2017 - 08.2019
- Drove daily sales by actively engaging customers and recommending products based on needs and trends.
- Consistently exceeded individual and team sales targets through effective upselling strategies.
- Monitored product performance and adapted sales approach to maximize high-demand items.
- Maintained strong product knowledge to deliver confident and persuasive sales conversations.
- Supported visual merchandising to enhance product visibility and boost sales.
Market Analyst & Customer Service Representative
Consline AG
05.2016 - 10.2017
- Analyzed customer data and market trends to identify purchasing behaviors and sales opportunities.
- Provided insights that supported targeted sales strategies and customer engagement initiatives.
- Maintained accurate CRM data to improve customer targeting and follow-up activities.
- Assisted in developing reports that informed business and sales decisions.
Quarter Guard Private
Nigerian Army Education Corps
08.2011 - 11.2012
- Demonstrated discipline, reliability, and strong attention to detail in high-responsibility environments.
Education
B.Sc. - International Business
EBCM & University of Roehampton
01-2017
WAEC Certificate - undefined
Nigerian Military School
01-2011
Skills
Sales & Revenue Growth
Upselling & Cross-Selling Techniques
Customer Engagement & Relationship Building
Product Knowledge & Consultative Selling
Sales Performance Analysis
Retail Operations & Merchandising
CRM & Data Analysis
Problem solving & Analytical skills
Microsoft Office (Excel, Word, PowerPoint)
Languages: English (Native), German (B1)
Interests
Timeline
Training & Quality Specialist (Sales Focus)
Suit Supply GmbH
08.2023 - 02.2026
Back of House Manager
Suitsupply
03.2021 - 03.2022
Senior Sales Associate / Floor Supervisor
JD Sports
09.2017 - 08.2019
Market Analyst & Customer Service Representative
Consline AG
05.2016 - 10.2017
Quarter Guard Private
Nigerian Army Education Corps
08.2011 - 11.2012
WAEC Certificate - undefined
Nigerian Military School
B.Sc. - International Business
EBCM & University of Roehampton
ADDITIONAL VALUE
- Strong ability to build rapport quickly and convert customer interactions into sales.
- Data-driven approach to improving sales performance.
- Experience working in high-pressure, target-driven retail environments.
psychology
it helps me understand [to a large extent] why people think, feel, and behave the way they do. That alone is compelling—understanding things like decision-making, emotions, habits, or relationships gives you a kind of “behind-the-scenes” view of human life.