Summary
Overview
Work History
Education
Skills
Timeline
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Chana Nguyen

Chana Nguyen

Barista
Berlin

Summary

Motivated Service Worker with good social skills, communication abilities, customer service background and sales experience. Adaptable and reliable, ready to excel in fast-paced environments. I’m excited to explore new opportunities, improve my skills, and contribute to different areas with a proactive and flexible approach.



Overview

8
8
years of professional experience
5
5
Languages

Work History

Barista

Wang Cha
11.2022 - 12.2024

Barista

The Alley
04.2022 - 10.2022
  • Exceptional Customer Service: Delivered personalized service, assisting guests in selecting drinks and maintaining a welcoming atmosphere.
  • Efficient Under Pressure: Ability to thrive under extreme pressure during peak hours, efficiently managing high-volume orders without compromising quality or service.
  • Workplace Organization: Maintained cleanliness, performed equipment maintenance, and handled inventory management.
  • Team Collaboration: Supported team efficiency, trained new staff, and contributed to a smooth café operation.

Content Creator and Administrator of Own Community

.
02.2019 - 09.2021
  • Content Creation and Management:
    Developed and published unique content to attract and engage the target audience. Planned and executed content strategies based on current trends and audience interests.
  • Audience Growth and Monetization:
    Increased followers and engagement, driving consistent growth in views. Sold advertising placements, collaborated with advertisers, and managed ad campaigns.
  • Monetization Efforts:
    Earned revenue through ads and views, leveraging platform tools effectively. Analyzed performance metrics to optimize content and increase earnings.

Customer Support

Tavria V
03.2018 - 01.2019
  • Provided exceptional customer support by addressing inquiries promptly and resolving issues effectively.

Waitress

Fanconi
06.2017 - 03.2018
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service in crowded tourist restaurant in the center of the city.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Graphic Design

Genius Space
Ukraine

Graphic Design

Creative Practice
Ukraine

Skills

Adaptive and creative

Exceptional customer service

Multitasking Abilities

Teamwork and collaboration

Drink customization

Graphic design

Content creating

Adaptability

Timeline

Barista

Wang Cha
11.2022 - 12.2024

Barista

The Alley
04.2022 - 10.2022

Content Creator and Administrator of Own Community

.
02.2019 - 09.2021

Customer Support

Tavria V
03.2018 - 01.2019

Waitress

Fanconi
06.2017 - 03.2018

Graphic Design

Genius Space

Graphic Design

Creative Practice

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