Chandel Bethea
Newark
Summary
Compassionate and dedicated healthcare professional eager to leverage extensive training and hands-on experience in a dynamic role. Demonstrated success in supporting medical teams to deliver high-quality patient care while upholding clinical standards. Recognized for a collaborative spirit and adaptability, complemented by strong organizational and interpersonal skills that enhance team performance and patient outcomes. Committed to fostering a positive healthcare environment through effective communication and teamwork.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Engineering Manager Operations
Amtrak National Railroad
Wilmington, DE
09.2021 - Current
- Act as the main point of contact between engineering teams and other departments within Amtrak.
- Facilitate communication and collaboration between different departments to ensure smooth operations.
- Monitor and track the progress of engineering projects and initiatives.
- Ensure that all engineering projects and tasks are completed on time and within budget.
- Coordinate with engineering teams to identify and resolve any issues or challenges that may arise.
- Conduct regular meetings with engineering teams to discuss updates, changes, and any potential risks.
- Serve as a liaison between engineering teams and upper management, providing updates and reports as needed.
Associate Clinician/Vocational Rehabilitation Specialist
Connections CSP
Wilmington, Delaware
07.2013 - 04.2015
- Participates with multidisciplinary treatment team on a daily basis to provide paramount services to the patients in our care.
- Documents and keeps other personnel on the multidisciplinary team informed about changes in individual’s mental, medical or social status.
- Provides employment support to consumers through resume building, job preparation, and employment search.
- Completes biopsychosocial assessments to assist with treatment planning.
- Refers and links recipients to all needed services such as but not limited to vocational services, coordinate the provision of medical care, employment options, supportive counseling and medication assistance.
- Provides education and works as an advocate for service recipients in the community.
Intake Case Manager II
Chester County Children, Youth and Families
West Chester, Pennsylvania
09.2011 - 06.2013
- Investigated allegations of child abuse and neglect and determine if ongoing agency intervention is essential.
- Responded to all allegations in accordance with State and Federal Child Welfare laws in addition to agency policies and procedures.
- Conducted interviews with family members and collateral sources to elicit information gathering.
- Petitioned courts for removal, protective orders and prepares court recommendations based on individual’s circumstances.
- Referred families to agency and community based services with the intent to ensure safety, offer family education, and reduce the risk of future home to at-risk child(ren).
Family Service Specialist- Juvenile Probation Officer
The Department of Youth Rehabilitative Services, State of Delaware
Delaware
11.2006 - 06.2011
- Provided delinquent youth with appropriate services that meet their needs.
- Networked with other agencies to monitoring adjudicated youth behavior while in placement and the community.
- Prepared recommendations to the court based on each individual client circumstances and or enforced court orders/conditions.
- Provides employment support to offenders by reviewing experience, skills and limitations of clients.
- Identifies job opportunities suitable for clients. Assists clients in filling out employment applications and schedules interviews with potential employers.
- Completed individualized plans to provide effective service delivery.
- Prepared reports that entail social history, progress, evaluation findings, and discharge summaries.
Healthcare Assistant/Unit Clerk
Planned Parenthood of Delaware
Wilmington, Delaware
08.2005 - 11.2006
- Assisted with examination and treatment under the supervision of a physician.
- Supported in interviewing clients, measured vital signs and documented information on patient charts.
- Handle all clerical duties for physicians and/or physician’s assistants.
- Scheduled appointments process all medical billing and verified all insurance claims.
- Coordinate specific work tasks with other personnel within the unit as well as within other units and departments in order to ensure the smooth and efficient flow of information.
- Maintenance tasks relating to chart order, chart accuracy, and chart current data.
- Monitored patient vital signs, reporting changes to nursing staff promptly.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Education
Bachelor of Science - Nursing
Chamberlain School of Nursing
Chicago, IL11-2027
Bachelor of Science - Community Health
Delaware State University
Dover, DE08-2005
Skills
- CPR Certifications (AED Adult, AED Child, Adult CPR, Child CPR, First Aid, Infant CPR, Pediatric CPR),
- Microsoft Word, Microsoft PowerPoint, Microsoft Excel
- Excellent oral and narrative communication skills, Culturally Diverse/Competent
- Medical terminology knowledge
- Clinical documentation
- Patient assessments
- Needs assessments
- Patient care and confidentiality
- Multitasking and organization
Certification
Infection Prevention-Full Series (July 2013), Occurrence, Ethics, Confidentiality & Corporate Compliance Policies Sexual Harassment/Discrimination (July 2013), HIPAA for Healthcare Professionals (July 2013), Cultural Issues in Mental Health (July 2013), Client/Patient Rights(July 2013), Medications Certification (MED-CERT (July 2013), Trauma Informed Care (July 2013), Certification of Child Welfare Direct Service Work (February 2013), PA Child Welfare Child Sexual Abuse Series (May 2013).
Timeline
Engineering Manager Operations
Amtrak National Railroad
09.2021 - Current
Associate Clinician/Vocational Rehabilitation Specialist
Connections CSP
07.2013 - 04.2015
Intake Case Manager II
Chester County Children, Youth and Families
09.2011 - 06.2013
Family Service Specialist- Juvenile Probation Officer
The Department of Youth Rehabilitative Services, State of Delaware
11.2006 - 06.2011
Healthcare Assistant/Unit Clerk
Planned Parenthood of Delaware
08.2005 - 11.2006
Bachelor of Science - Nursing
Chamberlain School of Nursing
Bachelor of Science - Community Health
Delaware State University