Chandramathi Krishnakumar

• Developed and evaluated solution options to build consensus and drive quality solutions.
• Led development teams in building system, data and application-level interfaces and functional relationships.
• Created process and delivery improvements to reduce build cycle time.
• Led efforts in troubleshooting complex technical issues during production incidents, working closely with support teams to minimize downtime and ensure swift resolution.
• Delivered high-quality software products on time by coordinating with cross-functional teams and prioritizing tasks effectively.
• Managed stakeholder expectations effectively by providing clear project updates on progress, risks, issues, and proposed resolutions throughout the entire lifecycle of each project.
• Managed successful product releases by collaborating closely with QA teams, ensuring timely resolution of issues and bugs.
• Ensured smooth deployment of applications across various platforms by adhering to best practices in version control and release management.
• Enhanced software development efficiency by implementing agile methodologies and streamlining team communication.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

• Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
• Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
• Increased team productivity through effective collaboration, clear communication, and regular progress updates.
• Designed documentation protocols and standard operating practices to unify technology management efforts across company.
• Have developed various features such as postscan service , PO Box features and various enhancements for the CSR agents and BCC configuration changes.
• Have provided various solutions to enhance the existing commerce application with best quality code adhering to the client requirement.

• Migrated the existing On Prem Oracle commerce application to the GCP Cloud environment.
• Having good Hands on Experience in GCP cloud environment and Kubernetes.
• Optimized website performance with regular updates and maintenance tasks.
• Streamlined checkout processes, payment method using third party service on e-commerce sites.
• Developed custom e-commerce applications tailored to meet unique business needs.
• Analyzed site performance metrics, identifying areas for improvement and implementing targeted strategies to address them.
• Troubleshot technical issues promptly, minimizing downtime for customers and maintaining a seamless user experience.
• Supported the team in migrating the static contents and data migration.

Technologies involved: - Oracle commerce, Unix, GCP.

• Analyzed site performance metrics, identifying areas for improvement and implementing targeted strategies to address them.
• Involved in integration activity.
• Created a stand alone application for data migration using core java .
• Partially involved in production support activities like site monitoring.

Technologies involved- Oracle commerce, Core Java,

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
• Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
• Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
• Involved in integration activity.
• Created a stand alone application for data migration using core java .
• Partially involved in production support activities like site monitoring.

Technologies involved- Oracle commerce, Core Java,

• Provided exceptional support to clients, addressing questions or concerns related to their e-commerce sites in a timely manner.
• Increased customer satisfaction by streamlining the online shopping experience.
• Created responsive designs that ensured seamless browsing experiences across multiple devices for users accessing the e-commerce platform from various entry points.
• Collaborated with cross-functional teams to develop and launch new e-commerce features.
• Involved in production deployment and complete application support which includes log analysis, site monitoring, resolving issues raised by customers then and there.
• Have lead the team and provided the application support whenever required.
• Have worked on end-to-end application development along with the production support for various projects.

Technologies involved – Oracle commerce, Unix, java, REST Services, Agile methodology

• Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
• Maintained records for each project and engineering discipline.
• Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
• Involved in Coding, production support and site monitoring.

Technologies involved – Oracle commerce, Unix,java, Spring,Struts.