Chanelle Sealy
Wilmington
Summary
Accomplished professional with a proven track record in administration and behavior health fields, adept in medication monitoring and fostering teamwork. Excelled in enhancing patient care and streamlining health information processes, achieving significant improvements in medical record accuracy. Skilled in CPR, showcasing a blend of technical proficiency and collaborative spirit.
Overview
25
25
years of professional experience
Work History
Residential Mental Health Worker
Child Guidance Resource Centers
04.2005 - Current
- Documented patient progress accurately and thoroughly in electronic health records, maintaining confidentiality at all times.
- Developed strong rapport with residents by demonstrating active listening skills, empathy, and cultural sensitivity during interactions.
- Assisted patients in meeting their treatment goals through consistent monitoring and timely intervention.
- Maintained a safe and therapeutic environment for residents, conducting regular room checks and addressing any concerns.
- Provide transportation to community activities, doctor appointments, and family events.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
Medical Records and Health Information Technician
Child Guidance Resource Centers
04.2021 - 10.2024
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Assisted patients in understanding their rights regarding personal health information privacy under HIPAA regulations.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Fulfillment Center Associate
Amazon
09.2019 - 05.2024
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Contributed to quality assurance measures by inspecting products for damage or defects prior to packaging, minimizing customer complaints related to product quality.
- Assisted in training new hires on company procedures, fostering a supportive learning atmosphere that helped improve productivity levels.
- Supported inventory control efforts by conducting regular cycle counts, identifying discrepancies, and rectifying issues promptly.
- Printed labels, packaged boxes, and loaded into outbound containers.
Office Manager- Juvenile Detention Center
Child Guidance Resource Centers
06.2007 - 03.2021
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Accurately registered and discharged all detainees demographic information into EMR system.
- Verified insurance coverage and completed prior authorization.
- Scheduled court ordered evaluations and medical appointments with psychiatrist.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Accounts Payable Coordinator
Child Guidance Resource Centers
02.2000 - 01.2007
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Processed check disbursements and reconciled related ledger.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Reduced late payment fees through timely and accurate invoice management.
- Supported audit processes, gathering necessary documentation to ensure compliance with company policies and regulations.
- Contributed to cost-saving initiatives by identifying opportunities for process improvement within the accounts payable department.
Education
High School Diploma -
Chester High School
Chester, PA06-1995
Skills
- Medication monitoring
- Certified in CPR
- Teamwork and collaboration
- Organizational skills
- Customer service
- Staff management
- Computer skills
- Problem resolution
Timeline
Medical Records and Health Information Technician
Child Guidance Resource Centers
04.2021 - 10.2024
Fulfillment Center Associate
Amazon
09.2019 - 05.2024
Office Manager- Juvenile Detention Center
Child Guidance Resource Centers
06.2007 - 03.2021
Residential Mental Health Worker
Child Guidance Resource Centers
04.2005 - Current
Accounts Payable Coordinator
Child Guidance Resource Centers
02.2000 - 01.2007
High School Diploma -
Chester High School
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