Chantale Schachtler

Amt Creuzburg OT Mihla

Summary

Dynamic Sales Assistant with proven expertise in customer service and sales enhancement, honed at AIDA Cruises. Excelled in upselling, boosting store revenue, and fostering customer relationships through exceptional communication and teamwork. Skilled in cash handling and proficient in Microsoft applications. Demonstrated ability to thrive in fast-paced environments, ensuring positive customer experiences and team cohesion.

Overview

years of professional experience

Work History

Sales Assistant

AIDA Cruises

Rostock

03.2022 - 08.2024

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Fielded customer questions to share information about products, availability, and pricing.
Collaborated with team members to achieve a cohesive and efficient store environment.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Executed visual merchandising strategies to attract customers and drive sales.
Boosted store revenue through upselling and cross-selling techniques.

Education

Visual Marketing Designer - Design And Visual Communications

GPB-Berlin-Neukölln

Berlin, Germany

09.2020

High School Diploma -

Staatliches Berufsschulzentrum „Heinrich Erhardt“

Eisenach, Germany

06.2016

Skills

Cash Handling

Languages

English

Advanced (C1)

Timeline