Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
AssistantManager
CHARLES  IDIGO

CHARLES IDIGO

I.T SUPPORT
Stuttgart

Summary

Am from Nigeria, born and raised. Primary, secondary & higher education in Nigeria however currently am a Legal resident in Germany where am developing academic portfolio to meet up with the international job market for sustainable development and better employment . Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages

Work History

Customer Service Sales Representative

OLYMP
Bietigheim Bissingen
01.2021 - 11.2023

Warehouse Specialist , Materials / Products identification, Computer system operation with products Scanning & sorting , customer service and sales representative

  • Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving 80% of issues

Warehouse Packer

STIHL
Ludwigsburg
09.2017 - 12.2020

Warehouse Specialist , forklift operator and EDV goods scanning systems .

  • Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves
  • Maintained clean and safe work environment, adhering to established safety protocols and procedures
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary
  • Increased order accuracy by meticulously following picking lists and double-checking packed items
  • Streamlined packing process with implementation of systematic approach to organizing and preparing shipments
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes
  • Minimized product loss by reporting any damaged or missing items immediately upon discovery

Warehouse Assistant

DEKRA Gmbh
Ludwigsburg
06.2015 - 07.2017

Warehouse Specialist/ products sorting

  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day
  • Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules
  • Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts
  • Coordinated with supply chain partners ensuring seamless flow of goods from warehouse to customers
  • Participated in ongoing training opportunities to stay current on industry best practices and enhance overall performance as Warehouse Assistant
  • Maintained safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment
  • Contributed to smooth operations by assisting with accurate receipt, storage, and dispatch of goods

Warehouse Worker

DSV
Ludwigsburg
10.2010 - 11.2014

Warehouse Specialist, products sorting with EDV scanning systems .

  • Consistently lifted materials weighing as much as 50 pounds
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly
  • Achieved timely dispatch of orders using effective time management strategies during picking process
  • Completed cycle counts and monthly inventory

Education

Some College (No Degree) - I.T SUPPORT

Masterschool
Germany
10.2023 - Current

Some College (No Degree) - Logistics

KONZEPT BILDUNG
Asperg, LUDWIGSBURG
02.2015 - 06.2015

Skills

Goal-Oriented

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Accomplishments

Google I.T Support Certification /Google CYBERSECURITY Certification.

Software

Microsoft, Excel, PowerPoint,

Certification

GOOGLE I.T SUPPORT / GOOGLE CYBERSECURITY

Interests

Networking Technology

Timeline

GOOGLE I.T SUPPORT / GOOGLE CYBERSECURITY

01-2024

Some College (No Degree) - I.T SUPPORT

Masterschool
10.2023 - Current

Customer Service Sales Representative

OLYMP
01.2021 - 11.2023

Warehouse Packer

STIHL
09.2017 - 12.2020

Warehouse Assistant

DEKRA Gmbh
06.2015 - 07.2017

Some College (No Degree) - Logistics

KONZEPT BILDUNG
02.2015 - 06.2015

Warehouse Worker

DSV
10.2010 - 11.2014
CHARLES IDIGO I.T SUPPORT