United States and Germany
Charles Sims
Facilities And Logistics Operations Manager
Wernberg-Köblitz
Summary
Strategic and results-driven Operations Manager with a proven ability to establish vision, execute operational strategies, and achieve organizational goals in fast-paced, complex environments. Skilled in driving process improvement, managing change, and enhancing team performance to maximize efficiency and productivity. Adept at navigating dynamic business conditions with expertise in risk management, stakeholder communication, conflict resolution, and strategic negotiation to ensure sustainable operational success.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Senior Site Lead
French Consulting GmbH
06.2024 - Current
- Directed and developed a high-performing, multifunctional team, driving process improvement and operational efficiency in logistics and financial management supporting 1,100+ military personnel across 16 geographically dispersed sites in three countries.
- Oversaw performance management, monitoring performance metrics, ensuring compliance with service-level agreements, mitigating risks, and partnering with the Contracting Officer’s Representative to achieve performance excellence.
- Optimized workforce operations by managing timesheet submissions, leave requests, and backfill coordination to maintain uninterrupted service delivery and resource readiness.
- Enhanced workforce readiness through active participation in talent acquisition, assessing candidate qualifications, conducting interviews, and contributing to strategic staffing decisions that strengthened team cohesion and mission alignment.
- Enhanced financial accountability by auditing 135 travel vouchers, identifying $49K in recoverable overpayments, and implementing improved internal controls to prevent future discrepancies.
- Appointed to multiple leadership oversight roles including Lead Organizational Defense Travel Administrator, Citibank Agency Program Coordinator, Debt Management Monitor, and Compliance Tool Administrator, ensuring adherence to DoD, federal, and organizational policies.
Metzger
Metzgerei Leyerer GmbH
09.2017 - 05.2024
- Streamlined end-to-end production workflows to ensure consistent quality, timely fulfillment, and alignment with customer and business objectives.
- Oversaw inventory management and supply chain processes to optimize resource utilization, reduce waste, and sustain consistent product availability and customer satisfaction.
- Leveraged data analytics to forecast demand, streamline procurement, and strengthen decision-making across operational functions.
- Applied data-driven forecasting to improve procurement accuracy, enhance resource allocation, and minimize material shortages or overstock.
- Implemented procedural improvements that increased operational efficiency by 13%, reducing cycle times and boosting overall production.
Business Development Manager
Rapido Performance GmbH
05.2017 - 09.2017
- Developed and executed a data-driven business development and operational strategy to improve market positioning, streamline processes, and achieve organizational performance targets.
- Established strategic partnerships with two key industry suppliers, expanding product and service portfolios by 29% while enhancing supply chain efficiency and operational capacity.
- Analyzed market trends and internal performance metrics to identify growth opportunities, optimize workflows, and drive continuous improvement initiatives.
- Implemented an integrated e-commerce platform to enhance scalability, improve customer accessibility, and increase sales volume while strengthening operational efficiency.
- Built and maintained strong client relationships by aligning customized solutions with business objectives, resulting in improved retention, satisfaction, and recurring revenue.
Sales Manager
Autohaus Graser GmbH
06.2014 - 04.2017
- Established and managed the U.S. Specification Vehicle Department, driving strategic expansion, operational scalability, and a 19% increase in overall sales volume.
- Analyzed market trends, performance metrics, and operational data to optimize inventory management, streamline sales processes, and reduce costs while maximizing revenue growth.
- Strengthened customer retention and satisfaction by implementing relationship management initiatives and tailored service strategies aligned with organizational objectives.
- Led, coached, and developed a high-performing sales team, implementing standardized procedures, performance tracking, and continuous improvement practices to exceed departmental goals.
- Planned and executed cross-functional marketing and engagement initiatives—including automotive events and industry partnerships—to enhance brand visibility, expand market presence, and create new business opportunities.
Community Operations Coordinator
United States Army
01.2012 - 07.2013
- Directed a team of six personnel to enhance operational effectiveness and long-term sustainability of the Grafenwöhr military community, addressing immediate logistical needs and improving overall quality of life.
- Oversaw repair, maintenance, and infrastructure operations across 27 housing communities, supporting 15,900+ military and civilian personnel while optimizing resource allocation and project delivery timelines.
- Acted as the primary liaison between military leadership and local contractors to ensure compliance with Department of Defense regulations, local laws, and contractual performance standards.
- Developed and implemented preventive maintenance programs, logistics systems, and operational procedures that increased efficiency, reduced downtime, and supported command readiness objectives.
- Trained and mentored over 125 area and building coordinators on facility management practices, regulatory compliance, and conflict resolution, strengthening communication, accountability, and operational cohesion.
Logistics Manager
United States Army
01.2001 - 01.2012
- Served as primary logistics advisor to executive leadership, delivering expertise in supply chain planning, inventory management, procurement, distribution, budgeting, and training to optimize operational efficiency and mission readiness.
- Led a team of 18 logistics professionals supporting five subordinate units and 665+ personnel across six domestic and international operations, maintaining 100% accountability for assets valued at over $182M in four global locations.
- Built strategic partnerships with international organizations to enhance transportation networks, improve supply chain reliability, and mitigate risks to personnel and equipment.
- Planned and executed a comprehensive inventory and asset reconciliation program, reestablishing control and reallocating $77M in previously unaccounted equipment.
- Managed a departmental budget exceeding $12M, overseeing financial planning, expenditure tracking, and resource prioritization to ensure cost-effective logistics and sustainment operations.
- Collaborated cross-functionally to establish a logistics support company, directing procurement, asset allocation, and storage of $40M in equipment while standardizing supply chain procedures and compliance protocols.
Education
Bachelor of Science - Social Sciences
Campbell University
Buies Creek, North CarolinaSkills
Operations Management
Logistics Management
Project Management
Risk Management
Budgeting and Forecasting
Analytical and Critical Thinking
Stakeholder Communication
Leadership and Training
Conflict Resolution and Negotiation
Software
Timeline
Senior Site Lead
French Consulting GmbH
06.2024 - Current
Metzger
Metzgerei Leyerer GmbH
09.2017 - 05.2024
Business Development Manager
Rapido Performance GmbH
05.2017 - 09.2017
Sales Manager
Autohaus Graser GmbH
06.2014 - 04.2017
Community Operations Coordinator
United States Army
01.2012 - 07.2013
Logistics Manager
United States Army
01.2001 - 01.2012
Bachelor of Science - Social Sciences
Campbell University
Languages
English (Native)
Bilingual or Proficient (C2)
German
Intermediate (B1)