Charles Rodrigue Essaka Douala
Frankfurt am Main
Summary
IT-Business-Analyst/Product-Owner
IT Business Analyst and Product Owner with hands‑on experience owning ERP applications end‑to‑end, from requirements and prioritisation through testing and rollout. I work closely with cross‑functional teams and external vendors, manage system interfaces, and handle both first‑ and second‑level application support. Known for a structured, analytical approach to work and the ability to navigate complex stakeholder landscapes, I use technology to streamline processes and deliver measurable business outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Test manager, digital services for automotive aftersales
Expleo Group
Frankfurt, Germany
01.2022 - 09.2024
- Designed and implemented scalable, risk-based test strategies for complex digital products
- Led distributed onshore and offshore QA teams using Scrum and SAFe, improving on‑time test completion from ~80% to 90% across multiple releases
- Analysed test and quality metrics that helped reduce post‑release defects by ~18% and improved release readiness decisions for product management
- Facilitated collaboration with development and business stakeholders to identify and resolve critical defects through early integration of shift-left testing
- Led the implementation of modern test automation tools, increasing automated regression coverage from ~35% to 50% and shortening regression cycles
- Tools: Power BI, Jira, Confluence, Xray, Micro Focus ALM
Project coordinator, data analysis and performance reporting
Freelance consultant
Frankfurt, Germany
01.2019 - 12.2021
- Facilitated engagement among cross-functional teams to ensure alignment and successful attainment of objectives
- Managed project timelines and budgets, delivering 90–95% of milestones on schedule and within ±5% of planned budget
- Ensured that project roadmaps, delivery milestones, and team execution remained aligned with strategic goals through regular reviews and stakeholder communication
- Tools: Power BI, JIRA, Microsoft Project
Project Manager, Launch of the PMI's German Chapter
Project Management Institute (PMI)
Frankfurt, Germany (Remote)
04.2018 - 12.2018
- Facilitated stakeholder meetings and events that strengthened relationships and alignment on strategic priorities
- Collaborated across stakeholder groups to shape the business model and implementation plan, delivering a roadmap for a new organisation designed to serve 5,000+ members in Germany
- Oversaw project activities and tracked key deliverables, ensuring the roadmap and deployment plan were delivered on time and enabling a smooth chapter launch
- Tools: Power BI, Google Forms, Microsoft Project
Business intelligence project manager, life insurance
Mutex Officiel
Châtillon, France
11.2015 - 12.2017
- Developed and implemented end‑to‑end BI solutions for life insurance that reduced manual reporting time by ~20% and improved decision‑making speed for management reviews
- Defined and implemented clear project goals and success metrics to align with stakeholder expectations
- Optimized data exchange workflows between internal teams and external partners, cutting data transfer/processing time by ~30% and reducing interface errors by 20–25%
- Managed end-to-end product development initiatives to align with defined project requirements and optimize backlog management
- Enabled effective teamwork across departments to enhance project delivery and achieve objectives
- Tools: Microsoft SQL Server, Power BI, SAP BO, Oracle Database, Oracle BI, Oracle ODI, JIRA, Microsoft Project
Business intelligence consultant, private equity and retail
Polarys Group
Colombes, France
03.2011 - 02.2015
- Created data analysis frameworks and visualisation solutions for complex business processes, managing 10+ projects (incl. one 3‑year engagement) and automating up to 90% of reporting to speed up decision‑making and reduce manual effort
- Conducted end‑to‑end business analysis (current state, target state, change impact) to support major transformation initiatives and key decisions across multiple projects
- Led a small team of 4 colleagues and collaborated with interdisciplinary stakeholders to deliver data‑driven insights and recommendations that informed strategic and operational
- Tools: Power BI, SAP BO, Microsoft SQL Server, Oracle Database, Oracle BI, Microsoft Project, JIRA
Education
Product Management Certificate - Product Management
Digitale Leute School
Cologne, Germany05-2025
Project Management Bootcamp And Certification - Project Management
Global Knowledge
Rueil‑Malmaison03-2015
Master of Science - Computer Science
University of Versailles Saint-Quentin-en-Yvelines
Vélizy-Villacoublay, France10.2011
Skills
- Ownership of ERP application development and maintenance
- Coordination of ERP system interfaces and APIs
- Analysis and prioritisation of enhancement requirements (incl performance)
- Preparation and execution of tests for commissioned developments (incl user concepts)
- Coordination and acceptance of deployments across training, test and production environments
ERP and application ownership
Requirements, analysis and testing
Release and process management
- Process management and documentation of workflows and responsibilities
- Technical first‑ and second‑level application support for business users
- Coordination and knowledge transfer between all internal departments and external service providers
- Structured, analytical and goal‑oriented way of working with good commercial understanding
- Confident communication with high initiative and negotiation strength
Support and stakeholder coordination
Methodological and commercial skills
Certification
- McKinsey Forward Program – Dec 2025
- Product Management Bootcamp – May 2025
- ISTQB Certified Tester – Advanced Level, Test Manager (CTAL‑TM) – Oct 2023
- Certified SAFe 5 Practitioner – Sep 2022
- ISTQB Certified Tester – Foundation Level, Agile Tester – Jan 2022
- ISTQB Certified Tester – Foundation Level – Jan 2022
- Project Management Professional (PMP), PMI – Feb 2016 (expired Feb 2022)
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Advanced (C1)
Timeline
Test manager, digital services for automotive aftersales
Expleo Group
01.2022 - 09.2024
Project coordinator, data analysis and performance reporting
Freelance consultant
01.2019 - 12.2021
Project Manager, Launch of the PMI's German Chapter
Project Management Institute (PMI)
04.2018 - 12.2018
Business intelligence project manager, life insurance
Mutex Officiel
11.2015 - 12.2017
Business intelligence consultant, private equity and retail
Polarys Group
03.2011 - 02.2015
Product Management Certificate - Product Management
Digitale Leute School
Project Management Bootcamp And Certification - Project Management
Global Knowledge
Master of Science - Computer Science
University of Versailles Saint-Quentin-en-Yvelines
Nationality
French