Summary
Overview
Work History
Education
Skills
Accomplishments
Sprachen
Timeline
Generic

Karol Horváth

Coburg

Summary

Service industry professional with track record of delivering high-quality service and support. Known for reliability, adaptability, and working effectively within teams to achieve results. Skilled in customer interaction and maintaining clean, organized workspace.

Reliable service with solid experience in maintaining clean and organized environments. Skilled in performing various tasks efficiently and ensuring high standards are met. Strong focus on teamwork, adaptability, and achieving consistent results. Known for excellent communication, problem-solving abilities, and maintaining positive attitude under pressure.

Overview

10
10
years of professional experience

Work History

Service Staff

Games Casino
05.2024 - 05.2025
  • Supporting and advising customers in the Casino to promote a positive gaming experience.
  • Efficient cash management and daily accounting to ensure financial accuracy.
  • Ensuring cleanliness and order in the casino for a pleasant atmosphere.
  • Active involvement in resolving customer queries and complaints to improve service quality.
  • Collaborated with team members to ensure optimal service quality for all customers.
  • Established strong relationships with clients, leading to increased trust and loyalty.

Assistent manager

FT-system-Gastro-GmbH
11.2022 - 05.2024
  • Durchführung von Bewerbungsgesprächen, die zur Einstellung hochqualifizierter Kandidaten führten.
  • Leitung eines Teams von 10 Mitarbeitern zur Gewährleistung eines reibungslosen Betriebsablaufs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.


Side Cook

Steinbach Lieferservice
05.2022 - 08.2022

Side Cook

Hause Burger
09.2021 - 02.2022

Bakery Staff

Pekaren Dunajska Luzna
09.2020 - 02.2021

Certified Nursing Assistant

Pediatric Onkology
04.2018 - 03.2019
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.

Specialized Nursing Assistant

Univerzitna Nemocnica sv. Cyrila a Metoda
03.2015 - 02.2018

Education

Specialized Nursing Assistant -

Specialized Nursing Assistant
Slovakia
01.2009

Skills

  • Patience and tolerance
  • Quality control
  • Safety management
  • Effective team engagement
  • Product quality evaluation
  • Efficient waste minimization
  • Effective service prioritization
  • High endurance capacity
  • Welcoming attitude
  • Effective team leadership
  • Collaborative team member

Accomplishments

certified General Restaurant Assistant Manager

Sprachen

Hungarian
Bilingual or Proficient (C2)
Slovak
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

Service Staff

Games Casino
05.2024 - 05.2025

Assistent manager

FT-system-Gastro-GmbH
11.2022 - 05.2024

Side Cook

Steinbach Lieferservice
05.2022 - 08.2022

Side Cook

Hause Burger
09.2021 - 02.2022

Bakery Staff

Pekaren Dunajska Luzna
09.2020 - 02.2021

Certified Nursing Assistant

Pediatric Onkology
04.2018 - 03.2019

Specialized Nursing Assistant

Univerzitna Nemocnica sv. Cyrila a Metoda
03.2015 - 02.2018

Specialized Nursing Assistant -

Specialized Nursing Assistant

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Karol Horváth