Chavez Breakley

Middletown

Summary

To obtain a career within an Financial Institution that will allow me to exercise my expertise around sound leadership, strategy and employee career development.

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.

Overview

years of professional experience

Work History

Branch Manager, Vice President

JPMorgan Chase & Co.

01.2019 - Current

Responsible for driving growth, acquisition and operational excellence for Affluent Branch ($70MM in Deposits and Investments), specifically around Deposit and Investment Balance Growth, Business Banking and Home Lending by partnering with Internal LOB Partners. Responsible for onboarding and developing 146 new hires for JPMorgan Chase – Market Expansion Division (Greater Pennsylvania Region). Assisted with strategic planning regarding the Grand Opening of 8 Market Expansion branches and served as mentor to 19 new and existing branch manager trainees in the Greater Pennsylvania Region (Pennsylvania, Delaware and New Jersey).

Branch Manager

Citizens Financial Group

03.2013 - 01.2019

Driving growth, acquisition, operational soundness for Flagship Branch ($1.3BB in Deposits and Investments) and best in class customer experience in consumer and business banking, by leading the talents of a dynamic group of 29 team members. Grew Deposits to $1.3BB from $980MM in 3 years. Specialization in Wealth Management Growth and Strategic Planning.

Education

Bachelors of Business Administration - Finance

American Intercontinental University

Skills

Branch operations management
Goals and performance
Customer service
Customer relationships
Excellent time management skills
Attention to detail

Coaching and mentoring
Team supervision
Conflict resolution
Client acquisition
Project management
Strategic planning

Accomplishments

Received the " Citizens of Excellence Award” for exemplary performance and recognition for handling the largest account in the company.
Repeatedly received recognition from superiors for excellence in service.
Supervised team of 27 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Led the bank with more than $1 Billion in deposits and investment book of business.

COMMUNICATION

Specialization in coaching, developing and retaining diverse talent by utilizing key communication strategies to ensure that employees are capable, confident and engaged.

LEADERSHIP

BOLD Business Resource Group Leadership Committee
Board Member of Chester Marketing Committee
Market Strategy Board Member

Timeline