Cheyenne Glasco
Wilmington
Summary
Versatile and compassionate professional with a strong background in housekeeping and caregiving, notably at Cadia Healthcare. Excelled in cleaning and sanitation, alongside exceptional customer service skills. Proven track record of mentoring new hires, enhancing team performance by 30%, and fostering a positive work environment through effective communication.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Cadia Healthcare
06.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Mentored new hires in proper housekeeping techniques, leading to faster integration into the team and improved performance levels.
- Established open communication channels with all team members, promoting a positive work environment.
Cafeteria Worker
Fairview Elementary School
06.2022 - 06.2023
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Displayed excellent time management skills while balancing multiple responsibilities during peak hours.
Caregiver
BC Home Healthcare Service
01.2021 - 02.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Offered companionship and kindness to elderly patients.
Package Handler
DHL
07.2020 - 01.2021
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
Housekeeping Team Leader
First Choice Cleaning Services
05.2020 - 01.2021
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeper
Springhill Suites By Marriott
09.2015 - 09.2016
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Helping with deep cleaning and other special projects
- Adhering to health and safety protocols, including how to handle cleaning chemicals
Education
High School Diploma -
Concord High School
Claymont, DE06-2016
Skills
- Cleaning and sanitation
- Customer service-focused
- Task assignment
- Cleaning techniques
- Training and mentoring
- Verbal and written communication
- Food handling
- Daily living assistance
Timeline
Housekeeping Supervisor
Cadia Healthcare
06.2023 - Current
Cafeteria Worker
Fairview Elementary School
06.2022 - 06.2023
Caregiver
BC Home Healthcare Service
01.2021 - 02.2022
Package Handler
DHL
07.2020 - 01.2021
Housekeeping Team Leader
First Choice Cleaning Services
05.2020 - 01.2021
Housekeeper
Springhill Suites By Marriott
09.2015 - 09.2016
High School Diploma -
Concord High School
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