Summary
Overview
Work History
Education
Skills
Timeline
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Chia-Min Lin

Neumarkt-Sankt Veit

Summary

Driven Supply Chain Professional with proven ability to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance and acting as point of contact for important suppliers. Works effectively in cross-functional environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Supply Chain Manager

Einhell AG
07.2023 - Current
  • Implementation of Demand Planning Software: Led the global rollout of the demand planning software "Diskover" across international subsidiaries, enhancing supply chain processes and ensuring seamless integration with existing systems.
  • Process Automation and Platform Optimization: Collaborated with internal IT teams and external partners to develop and optimize automated processes and ordering platforms, such SAP implementation, ICP (international company purchase) functionality and order status platforms, resulting in increased efficiency and optimal resource utilization.
  • Global Disposition Strategy Development: Introduced a comprehensive global disposition strategy that improved resource allocation and process optimization, leading to a 40% enhancement in supply chain outcomes.
  • Enhanced Forecast and Capacity Management: Improved global strategic planning for forecasting and capacity management during peak gardening seasons, enabling more accurate planning and resource allocation to better support corporate objectives and streamline overall processes as well as project production optimation ordering process accross China and Germany.
  • Data Quality Monitoring Implementation: Established a Power BI-based data quality monitoring system, which reduced error rates by 25% through precise monitoring and analysis, thereby improving data integrity.

Senior Supply Chain Planner

Pentland Firth Software GmbH - Part of EDEKA Minden-Hannover
12.2019 - Current
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements - no delivery delay during Covid-19.
  • Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints - 4 Products launch in last 3 years and 50% product growth.
  • Oversaw S&OP process, including demand planning, purchasing and logistics process.
  • Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
  • Identified, selected and maintained logistic suppliers and achieved optimum costs and service qualities.
  • Forecasted and managed yearly operating budget for project and product development.

Customer Support Specialist

Scoutbee GmbH
11.2018 - 07.2019
  • Conduct sourcing projects with supplier onboarding through networking, calls and emails to customers worldwide, ensuring projects successfully implemented and customer satisfied with results.
  • Completed projects for Chinese customer on time ensure customer success (key account)
  • Questions customers and collected information to understand needs and offer solutions quickly.
  • Coordinated with coworkers and managers to resolve difficult and high-level customer issues.
  • Reviewed customer service issues to drive continuous improvement initiatives.

Business Development Supervisor

Taikoo Motors, Swire Group
11.2017 - 05.2018
  • Researched and identified opportunities for growth of Taiwan Market.
  • Developed and implemented value-added strategies for Chemical product and Motor oil to increase profitability.
  • Collaborated with peers in other company departments including marketing and sales.
  • Initiated two key partnerships which resulted in 15% margin rate.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 80% success rate.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.

Sales Supervisor

Taikoo Motors, Swire Group
05.2017 - 10.2017
  • Supervised a staff of 4 sales consultants utilizing effective communication and dynamic interpersonal skills in south Taiwan region.
  • Built strong client relationships and provided high value-adding services, resulting in a 25% company market share increase.
  • Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 60%.
  • Devised digital strategies, including segmenting strategies, chat-bot responders and children corner, after-sales commute service.
  • Generated $120 Million of new customer revenue in 2017, consistently hit and exceeded monthly sales goals by 45%.

Management Trainee (PC sales)

Taikoo Motors, Swire Group
08.2015 - 04.2016
  • Implemented innovative sales and marketing programs to increase customer database and sales volume.
  • Maintained comprehensive knowledge of car sales to better serve customers and meet demanding sales objectives.
  • Achieved each of the target benchmarks in sales, service within the first year, surpass sales target over 150%.
  • Created new revenue streams through Key Account Loyalty Sales Program.

Intern at Sales Planning and Coordination department

Dr. Ing. H.c. F. Porsche AG
09.2014 - 02.2015
  • Collected data from market research surveys and implemented the information into company's computer system for China Market.
  • Managed sales analysis to arrange the stock within 80 Porsche centers in mainland China.
  • Produced ad hoc reports and documents for senior team members.
  • Verified data integrity and accuracy.
  • Performed deviation check between sales database with Porsche China, improving 60% accuracy.  

Research Assistant

National Taiwan University Of Science And Technology
07.2011 - 07.2012
  • Conducted Energy Management studies which led to development of Renewable Energy Development Department.
  • Planned, modified, and executed research techniques, procedures and tests.
  • Prepared materials for reports, presentations, and submission to peer-reviewed journal publications.
  • Supervised undergraduate students working on research projects.

Education

Master of Science - Technology Management (E-Commerce)

National Chung Hsing University
Taichung, Taiwan
2015

Scholarship award exchange student program - Economics and German

University of Konstanz
Konstanz, BW, Deutschland
2014

Bachelor of Arts - Business Administration

National Taiwan University of science and technology
Taipei, Taiwan
2011

Skills

  • Supply Chain and logistic Management
  • Capacity Management
  • Demand Forecasting and Planning
  • Inventory and Supply Control
  • International Disposition Process
  • Safety Stock Levels Development
  • Creative problem solver
  • Self-motivated
  • Team Player
  • Chinese mother tongue
  • Fluent in English (C1)
  • Fluent in German (Telc Business C1)
  • CPIM(Certified in Planning and Inventory Management) Part one passed

Timeline

Supply Chain Manager

Einhell AG
07.2023 - Current

Senior Supply Chain Planner

Pentland Firth Software GmbH - Part of EDEKA Minden-Hannover
12.2019 - Current

Customer Support Specialist

Scoutbee GmbH
11.2018 - 07.2019

Business Development Supervisor

Taikoo Motors, Swire Group
11.2017 - 05.2018

Sales Supervisor

Taikoo Motors, Swire Group
05.2017 - 10.2017

Management Trainee (PC sales)

Taikoo Motors, Swire Group
08.2015 - 04.2016

Intern at Sales Planning and Coordination department

Dr. Ing. H.c. F. Porsche AG
09.2014 - 02.2015

Research Assistant

National Taiwan University Of Science And Technology
07.2011 - 07.2012

Scholarship award exchange student program - Economics and German

University of Konstanz

Bachelor of Arts - Business Administration

National Taiwan University of science and technology

Master of Science - Technology Management (E-Commerce)

National Chung Hsing University

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Chia-Min Lin