Chigozie Uzoanya
Jos
Summary
Highly motivated personnel with expertise in staff management, strategic planning, and process improvement. Skilled in training and mentoring, team building, and relationship building. Successfully set performance goals for staff members and delegated tasks according to individual strengths. Developed effective communication channels between departments and initiated creative solutions to resolve customer complaints.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
Kruiseyard Resorts Ltd
10.2023 - Current
- Work closely with leadership to make day-to-day operations run more smoothly, keeping things on track and improving overall efficiency.
- Manage and support the team by assigning tasks based on strengths, setting clear goals, handling scheduling, and stepping in to resolve any issues that comes up.
- Assist customers by answering their questions, suggesting the right services, handling concerns with care, and organizing events to build stronger relationships.
- Keeps communication flowing between departments and made sure both staff and customer feedback reached the right people.
Operations Employee, Interior Designing
Sabigroove Events
02.2022 - 03.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Bartender
Legend Garden N.U.J
10.2020 - 01.2022
- Kept the bar organized and clean during busy hours.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
- Developed strong working relationships with customers and staff.
Mobile Phone and System Technician
Best Link Services
07.2013 - 08.2020
- Repaired and maintained a variety of equipment, including computers, printers, scanners, and other peripherals.
- Diagnosed complex hardware and software problems and implemented solutions promptly.
- Troubleshot various hardware and software issues to determine root cause of problems.
- Installed new computer systems according to specifications provided by customers.
- Documented service and installation actions by completing forms and reports.
Education
HND - Business Administration And Management - Business Administration And Management
Kogi State Polytechnic
04.2021
High School Diploma -
Bishop Delisle College
Lokoja07-2012
Skills
- Team building
- Strategic planning
- Process improvement
- Complex Problem-solving
- Schedule development
- Operations and financial management
- Project planning and management
- Inventory control
Timeline
Operations Supervisor
Kruiseyard Resorts Ltd
10.2023 - Current
Operations Employee, Interior Designing
Sabigroove Events
02.2022 - 03.2023
Bartender
Legend Garden N.U.J
10.2020 - 01.2022
Mobile Phone and System Technician
Best Link Services
07.2013 - 08.2020
HND - Business Administration And Management - Business Administration And Management
Kogi State Polytechnic
High School Diploma -
Bishop Delisle College
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