Chinasa Sydney Aliucha
Paderborn
Summary
Accomplished customer relationship manager, sales and marketing with proven success in driving innovation and early adoption of emerging technologies and platforms. Expert in managing relationships with high-profile clients and translating marketing and social media needs, SEO's into results-driven strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Students assistant
Randstad
01.2024 - Current
- Assisting in maintaining accurate inventory records of food items, supplies, and equipment
- Rotating perishable items to ensure the use of older stock first (First In, First Out method).
Warehouse worker
Amazon DNx5
04.2023 - 12.2023
- Logistics Management and time delivery of Parcels
- Use of Real-time assessment of cargo locations and work rate of various units.
Relations Manager, Information Technology , Sales and Marketing
Zenith Bank Plc
11.2013 - 01.2023
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Managed senior-level personnel working in marketing and sales capacities.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Conducted thorough competitor analysis to identify market trends, gaps, and opportunities for differentiation.
- Managed annual budget allocation across various digital channels, ensuring efficient use of resources for maximum ROI.
- Streamlined online customer journey, resulting in enhanced user satisfaction and increased time spent on site.
- Boosted ecommerce sales by developing and implementing innovative digital marketing strategies.
Education
M.A International Management and Information System -
Fachhochschule Sudwestfalen University of Applied Sciences
Soest, NRW09.2024
B.Sc Accounting -
Madonna University
Okija, Nigeria08.2011
High School/SSCE -
Royal International Secondary School
08.2007
Skills
- Effective Communication
- Excel
- Google Analytics
- Social Media Marketing
- Keyword Research
- Mobile marketing
- Search Engine Optimization
- Social media expertise
- Developing campaigns
- Performance Optimization
- Conversion Rate Optimization
- Customer Engagement
- SEO
Personal Information
Gender: Male
Accomplishments
- Achieved Donor and event attendance of upto 15,000 person for Catherine Violet Hubberd Animal Sanctuary through effectively helping with Google Ad Campaign.
Certification
- Certified Master Digital Marketing, Social media marketing, SEO Udemy - 2024
- Google Ad Search, Google- 2024
- Google Ad Measurement , Google- 2024
- Enterprise Resource Planning, University of Minnesota, Coursera- 2023
Basketball, Travelling
I played as a point guard during my high school days and still watch NBA till today.
Anything that will move me from point A to B is very welcomed by me
Languages
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Timeline
Students assistant
Randstad
01.2024 - Current
Warehouse worker
Amazon DNx5
04.2023 - 12.2023
Relations Manager, Information Technology , Sales and Marketing
Zenith Bank Plc
11.2013 - 01.2023
M.A International Management and Information System -
Fachhochschule Sudwestfalen University of Applied Sciences
B.Sc Accounting -
Madonna University
High School/SSCE -
Royal International Secondary School
- Certified Master Digital Marketing, Social media marketing, SEO Udemy - 2024
- Google Ad Search, Google- 2024
- Google Ad Measurement , Google- 2024
- Enterprise Resource Planning, University of Minnesota, Coursera- 2023
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