Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Chisom Utom

Chisom Utom

Customer Service
Köln

Summary

Summary

A highly organized and detail-oriented professional with solid experience in logistics, purchasing, and accounting. Skilled in managing outbound and inbound deliveries, vendor relations, and financial tasks like invoice and receipt processing, with expertise in MRP systems and order management. I possess a bachelor’s degree in economics and am proficient in office software, particularly Excel. Fluent in English, I thrive in dynamic environments, adept at meeting tight deadlines while maintaining superior service quality. I am eager to contribute to the continued success of forward-thinking eMobility company.

Overview

17
17
years of professional experience
5
5
Certifications

Work History

Vorladen

DHL Logistics
11.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

AI (Artificial Intelligent contributor)

Appen.com
11.2020 - Current
  • Participated in team-building activities to enhance working relationships
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution
  • Evaluating the effectiveness of an ML model.

Verlag (Zustellerin)

Niederrhein Nachrichten Verlag GmbH
08.2019 - 08.2020
  • Worked in accordance with Logistik Forwarding service Standard Operating Procedure (GSOP)
  • Contributed to the tracking of the coordination business key performance indices reporting and implementation
  • Monitored the progress of shipments newsletters.

Customer Service (Sales and distributor)

EIGHT8R Aviation & Travel Lifestyle
05.2019 - 03.2020
  • Sales and distribution of bracelets to clients
  • Managed office inventory by restocking supplies and placing purchase orders
  • Prepared packages for shipment, pickup courier services for prompt delivery to the concerned person(s)/organization
  • Created pricing schedules and determined discount rates
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Administrative Assistant

Nnamdi Azikiwe University
01.2008 - 11.2018
  • Maintained and analyzed large databases
  • Performed data collection and data analysis including creating or modifying databases and producing financial tables, cost effectiveness about healthcare interventions, graphs, and reports
  • Performed general office duties, including answering multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors
  • Coached new employees on administrative procedures, company policies, and performance standards.

Education

Bachelor of Arts - Agribusiness

Hochschule Rhein-Waal
Kleve, Nordrhein West-fallen
10.2025

Bachelor of Sciences - Economics

Nnamdi Azikiwe University
Awka, Anambra

Skills

Data entry specialist

Certification

Certificate of participation: Health economics and Economic analysis, Charité Universitätsmedizin Berlin, 02/2017

Languages

Igbo
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Intermediate (B1)

References

Available upon request.

Timeline

Vorladen

DHL Logistics
11.2022 - Current

AI (Artificial Intelligent contributor)

Appen.com
11.2020 - Current

Verlag (Zustellerin)

Niederrhein Nachrichten Verlag GmbH
08.2019 - 08.2020

Customer Service (Sales and distributor)

EIGHT8R Aviation & Travel Lifestyle
05.2019 - 03.2020

Administrative Assistant

Nnamdi Azikiwe University
01.2008 - 11.2018

Bachelor of Arts - Agribusiness

Hochschule Rhein-Waal

Bachelor of Sciences - Economics

Nnamdi Azikiwe University
Chisom UtomCustomer Service